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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,066 reviews
  • Rated 5 out of 5 stars

    Great job LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. So glad they come with 33 width. Our ice maker was broken but we got it fixed with Best Buy and it works like a charm. I also love the WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever!!! Not a lot of options in 33 inch refrigerators but this has all the bells and whistles of the 36 inch refrigerators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge in 33 inch width

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a functional, attractive, full-featured unit in the hard to find 33 inch width. The LG is reasonably-priced and we got fast delivery and set up by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Workers were courteous and efficient. Removed doors and replaced before leaving. No complaints. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact French door unit is outstanding! With our limited space, we were limited in our choices. I had to have the in door water and ice, so this was the perfect refrigerator. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ***++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! They were very careful delivering and installing it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the opportunity to serve [you and your family]. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust in the LG Brand. ~Tanisha LG

  • Rated 4 out of 5 stars

    LG 24.5 Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 2 months we like it a lot. I think time tells more than anything but so far we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Its roomy the shelves work great for us. The delivery people were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team to installed product fast and good thanks good fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. Just wish it had the extra ice maker I’ve the freezer section.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only problem I have is that you have to open both doors to get the meat draw to open.. The last model we had you only needed to open one door to open the meat draw. We will adjust....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with it. So far so good. It keeps everything cold. Looks nice. I don't love the space under it. On the up side it's easy to clean, down side- things get lost under there (cat toys)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this LG refrigerator after having a bad experience with Samsung French door unit over the 4 years we owned it. Hopefully this LG will perform better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Exceeded my expectations. Couldn't ask for a better fridge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Jewel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever owned weird thou keeps everything cold without feeling it on outside of product

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    May not be working a few months from purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took a great deal of care in selecting this refrigerator. It is not easy to find a narrow unit, that has french doors, a bottom freezer and a water/ice dispenser. To be completely fair- we loved this fridge for the 7 months that it worked. One day, the fridge simply died. Called Best Buy, who asked us to call LG. LG arranged for a service appointment. This appointment was delayed by 3 weeks. After the service call, a new Control Panel was installed. This control panel almost immediately fried as well. There is an issue with the compressor and its power draw. 4 weeks later, still no operating refrigerator. Who knows how long it will be until we can get a repair or a replacement. I would not buy, nor recommend this refrigerator based upon our experience.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the diagnostic test through the app. I am always confident my machine is running well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave w

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good products I will always support bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fridge, only this is the guy said it came with 2 ice makers but we only got 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy can’t wait for my new fridge. I have gotten all my electronics there .

    I would recommend this to a friend
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