Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1066 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness and the efficient ice maker of this 24.5 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ease of use, along with its overall design. However, some customers have reported issues with the doors and the compressor, and a few mentioned the price point as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,066 reviews
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great and it was a perfect fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelving did not have enough height adjustment options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ,,,,,,,,,,Best Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionalism both showed how to use the refrigerator and gave more time than needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge because our other one was on its last leg. After Geek Squad couldn’t help me with setting up the WiFi I figured it out amd we love the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for less then a month the only negative this I would say is that the ice gets stuck sometimes. So, you have to open the ice chest and give it a good shake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and the two delivery men were very good and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, as expected. Water dispenser works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had my refrigerator for over a month now no issues. It’s a great quality very well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, courteous, informative, and efficient. Everything we love about Best Buy and its subcontractors is why we almost exclusively purchase from this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh How I love my new refrigerator/freezer. It is easy to get to food and to organize grocery shopping. The stainless steel color works well with other appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but lacks enough cold water

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve lost bed this fridge. The one issue is the water dispenser has a limited tank for dispensing cold water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OSCAR G

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent refrigerator because is elegant, sober and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome space and different compartments beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG Frigidaire it a beautiful stainless steel appliance it has many different features it was a very good decision that I made on this refrigerator purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, nice storage options, ice is a good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large but not the best use of space. I would not pay full price for this item check open box stores first

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Display Pad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly like the refrigerator, however, I don't like the display pad. The display's thin coating has small dents all around it. I had the door replaced but the second door also has the problem with the display pad. I decided to keep it with the dents as they are minor but makes the refrigerator imperfect.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We read your feedback, and we’re sorry the LG - 24.5 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water - Stainless steel didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James. LG

  • Rated 5 out of 5 stars

    Perfect performing refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFORMING PERFECTLY. What more could anyone ask?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for the Ice maker doesn't drop ice from the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking and love the roominess of it. Only downside is you have to fold up half a shelf to accommodate milk jugs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge just don’t like the thin q Wi-Fi thing on fridge

    I would recommend this to a friend
Sponsored