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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 7,539 reviews
  • Rated 5 out of 5 stars

    Great Mouse for gaming and general use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse might look like a 100% gaming mouse and it is BUT you can also use it for general computer use and for picture and video editing. The shape makes it comfortable to use , and it also has many buttons that you can use for many things like gaming, browsing the web (back, forth, copy paste, etc), For editing programs, etc. Once you down load the Logitech program you can edit this mouse to your hearts desire. Program all 11 to do what you want. Also change the RGB on the Logitech logo to nay color. The mouse also comes with small weights you can add to make it heavier. I never added them. The only negative is that the mouse is a bit on the heavy side. But that is all personal taste. The sensor on this mouse is excellent as well. Overall I would recommend this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omega mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually an insane mouse, it was a little weird for me at first but after a bit i transitioned nicely

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    All the buttons you could ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the excellent price this mouse goes at, the buttons, weights, customizability, and general quality of the G502 is the best mouse I'd ever want. No plan to get a different mouse any time soon :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of buttons for custom mapping, Software panel is great for custom dpi settings. Weights for adjusted comfort and you can even change the colors on the mouse as well! Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is this REALLY a perfect mouse?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gaming mouse, this is near perfect. I didnt think id care for the adjustable weight, but truth is, it helps a lot. It fits comfortably, and i have small hands. Logitech did a GREAT job here. Alternatively, it feels a bit ...off You can customize just about the whole mouse (and maybe even add macros?) But you kind of have to that. The DPI (mouse speed) has some standard speeds set, but they all feel strange, so i had to adjust them. even now, after a few months im still tweaking them But thats because i can switch between speeds in an instant- AND tailor suit them to each game i play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse on the market, I have 3 and use them daily. I load them up with all the weights as I'm a big guy and do not like super light mice. The comfort is top notch and they have all the buttons I'd want on a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO Wired is your favorite mouse on the market! Your positive feedback about its comfort, customization options (especially the weights), and button layout is fantastic. We're committed to providing high-performance gaming peripherals, and your satisfaction is our top priority. Thank you for choosing Logitech! Logitech

  • Rated 4 out of 5 stars

    Great mouse, easy to customize!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 2-3 different gaming niceness before I landed on this one, and I’m glad that I did. This mouse is a bit smaller and a bit heavier (albeit not by much) than other gaming mice in its class. It has just the right amount of extra side buttons and you can add or remove weights in the bottom of the mouse very easily in order to dial in the weight that you want. A plus is that the scroll wheel is fully metal which gives it a nice weight and feel; additionally there’s a button below the scroll wheel that you can click that will toggle the scroll wheel from traditional “notched” scrolling to a loose “free” scrolling which makes scrolling down long web pages a breeze. The scroll wheel also can be tilted to the left or right with two additional programmable “buttons” to give you more functionality (I use these to equip frag grenades and such in FPS games more easily). If you get this mouse you MUST get the software for it in order to unlock full functionality including button programming and RGB color change options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good mouse overall.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the weight. Different DPI speed. I still use it everyday.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you're still enjoying the mouse and find the adjustable weight and DPI settings useful for your daily use. Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    Cheap or most usful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price it is. only was on sale.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Why would you even need anything else?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is absolutely perfect for me, with adjustable dpi and some extra programmable buttons there is nothing else I need. Its also extremely comfortable in my hand and the freespinning wheel option is so much fun to just play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds All Of My Needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech's flagship G502 provides the ultimate gaming experience. I also use it for photo editing and office work. Has a tilt wheel that can be changed from smooth to notched scroll. The 11 customizable buttons allow me to quickly switch between tasks. The weight system can be adjusted from 121 to 139 grams and the sensor is accurate up to 16,000 DPI. The cord is thinner and less prone to snagging. Overall a great great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite gaming mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming, zero issues and it feels very comfortable in my hands!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    Best mouse I have ever owned...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't mapped all the buttons yet - but product is exactly as advertised. Love the RGB lighting. It's perfectly subtle and matches my entire station. The mouse wheel is sturdy and precise. There are multiple buttons on the sides and can be extremely customized for gaming or work!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! It’s encouraging to hear that our product is working well for you. Your review helps us understand what matters most. Thanks for being part of our community. Logitech

  • Rated 5 out of 5 stars

    Awesome feel, comfort and longevity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this item before and it's 2 years old now, and I got another laptop, so I went back to the old faithful brand and style for the second laptop. The first one is fine. And my spouse has the third one :) this mouse is afantastic weight, feel and comfort and has adjustments for adding more weight included with the purchase. The cord has had massive daily abuse for two years without fail. It's also traveled in backpacks on many trips. Whereas my precious "other brand" mouse didn't last 6 mo with similar gaming activity. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good in the hand and is overall very neat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. It comes with weights so you can change how you want it to feel in your hand and comes with toggle buttons on the side that make it faster to navigate the internet, making it feel justified even when I'm using it to work rather than to game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO mouse! We're thrilled to hear that you love the feel, customization options, and how it enhances your productivity and gaming experience. Your positive feedback means a lot to us as we continue to provide exceptional products that meet the needs of our customers.

  • Rated 5 out of 5 stars

    Comfortable, convenient and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised - I plugged it in and it works just fine. It is easy to use and comfortable to handle. I have no complaints whatsoever. Also I would like to give a shout-out to the techies who work at Best Buy UES. They are highly knowledgeable, very friendly, and patient enough to work with an old guy like me, who grew up without computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the heartfelt and thoughtful review! We're so glad the G502 HERO delivered the comfort and reliability you were looking for, and we truly appreciate your shout-out to the Best Buy UES team—their dedication and kindness clearly made a lasting impression. Logitech

  • Rated 4 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable and lots of flexible options depending on how heavy you want the mouse to be, or sensitive, or how smoothly the wheel scrolls! The only complaint I can think of is that a lot of the features do have a little bit of a learning curve, but for basic use, this mouse is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice mouse. Lots of buttons and very customizable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your review. It’s always a pleasure to hear from happy users. Thanks for being a Logitech customer. Logitech

  • Rated 4 out of 5 stars

    Logitech - G502 HERO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great for me. Both my son and I have one. It's not complicated with too many buttons. It's just right and responsive enough for my style of gaming. My son likes his too. I would buy it again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that the Logitech G502 HERO mouse is working great for you and your son, especially given its price point. It's fantastic to know that its design, responsiveness, and balance of features are just right for your gaming style. We truly appreciate your enthusiastic feedback and that you'd buy it again! Logitech

  • Rated 5 out of 5 stars

    great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse got updated, and it is even better now. So far this mouse adds in RGB lighting effects, and higher DPI, and keeps all the other great things like the adjustable weight system and spot on comfort! Great mouse!

    I would recommend this to a friend
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