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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 7,539 reviews
  • Rated 5 out of 5 stars

    beet mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse has lasted me a few years now and i 100% recommend this every one who is on the look for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for letting us know about your experience with the Logitech G502 HERO Wired mouse! That's fantastic to hear it's lasted you a few years and that you recommend it to others. Durability and reliability are definitely important qualities in a mouse, and it sounds like the G502 HERO has been a great choice for you.

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the heavier side of gaming mice but comfortable hand placement and glide and software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    its a good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good mouse, although I dont really make use of the G shift key's, I have found that the mouse has some serious drawbacks when mapping a modifier key to any one of the physical sub shift keys. and by serious drawbacks, I recall a situation where it caused me to immediately begin locking a Concord battleship which was instantaneous, followed by firing off all my ships guns on the test server on EVE... needless to say my mouse lost just as fast as when it started that fight. modifier keys + key has a hit or miss by application/game in terms of working or doing something extra, but ctrl shift and alt mapped on their own will register in the game's keymapping menu. but outside of that, will not or it might be that its being ignored. the 5 custom OMM profiles are cool, and the last profile used will be the one that runs at next plug in, as well as allowing for key switching of profiles, and the 4 speed poll options have a minimal impact to the computer's resources, atleast I seems as if it uses part of its own onboard memory for smoothness and consistency as it transfers across the 3 meter long cord. its extremely durable and relatively rage proof so far as it continues to work just as good as it did brand new, although constantly in out plugging meant the velcro strap wore out quickly but getting a spare razer rubber strap over the connector without damage to either or was relatively easy and the original velcro strap can be used to suspend the wire. theres really only one defect and design flaw. the defect being the MMB has a tendency to trigger either when spinning, or even left in freespin, really really easily, just moving the mouse around will cause this, but spinlock when engaged remedies that. and the G9 button tucked away behind the spinlock button, as least for me in my experience is a very error prone button, either its pressed with or accidently inplace of the locker, or it is such a pain to press and avoid pressing which causes me plenty of trouble in and out of the action i just leave it unmapped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this gaming mouse. Love that you can change the weight. Very well made. Love the fact i can change the dps on the mouse as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Logitech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for a Christmas gift for someone else seeing as I already have this mouse and love it! I love Logitech products and my brother-in-law wanted a corded computer mouse for the holidays because he's a PC gamer, so I knew this would be perfect. From my experience, this mouse is ideal for gaming (duh) or if you're a photo/video editor, cannot recommend a gaming mouse for editing enough! I've used this and other Logitech mice for editing and they work so well. Additionally, if you're a fan of RGB lights on your setup then perfect! This offers the perfect little burst of color without being obnoxious.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute standard for a gaming mouse, last a long time, very comfortable. Ghub can be an issue occasionally.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick, easy to use Mouse

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the 502 wired is the best around. Quick change resolution, adjustable weight, programmable buttons and more! Fits your hand perfectly too.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G502 HERO is such a perfect fit for you. Feedback like this highlights the design elements that resonate with our users. Appreciate you sharing your positive experience. Logitech

  • Rated 4 out of 5 stars

    Very Nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely nice. Comfortable, responsive, software is good and the easy in/out of the weights is handy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular gaming mouse known for its comfort, responsiveness, and customizable weight system. The G HUB software provides extensive customization options, making it a great choice for serious gamers.

  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has an excellent feel in the hand and is super responsive; it was a major upgrade from the stock mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled the Logitech G502 HERO delivered the responsive feel you wanted and proved to be a great upgrade. Your support is greatly appreciated! Logitech

  • Rated 5 out of 5 stars

    My favorite wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these for my different systems. Accurate, able to adjust the resolution on the fly, the option to click or freewheel the wheel, and the ability to adjust the weight. Plus, it looks cool. I don't use it for gaming but will use it for Photoshop and video editing. I prefer the wired for 100% dependability--all my wireless have eventually turned jumpy, but not this. The cord is cloth and I can also attach it to my mechanical keyboard--I tape the cord under the keyboard and it only sticks out about 1 foot, so I don't have to fuss with multiple wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year, still works great and being able to change the weight and it having side buttons helps with key binds great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your endorsement of the G502 HERO's durability and flexibility is valued. We are committed to providing peripherals that maintain performance over extended periods, and your observations validate this commitment. Logitech

  • Rated 5 out of 5 stars

    Buy this, or dont

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse, the customization capabilities never cease to amaze me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button programming for Online gaming superb with great ergonomics. The mouse works seamlessly with other in game screen prompts!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Just the truth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it so far. It's not bad for its price, and even though I would love to get a wireless version.. that's over 100 dollars!! So, for what it is, I love it. I play League of Legends and Diablo 4, and it works amazingly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the G502 HERO review! Glad it works well for your games. Wired offers a reliable connection at a value. We hear your interest in wireless.

  • Rated 5 out of 5 stars

    Good Mice, Ran Into a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 10/27/2021 I'm using this mice with a Macbook Pro 2012, yes I know it's a bit unconventional. I was using a Razer Deathadder Essential before this, I love the two scroll wheel modes on this mice and it's adjustable DPI. Although I love this new mice I do have to admit I ran into a problem. When trying to use Logitech's G Hub interface my mice was stuck on "connecting" I tried several methods to try and fix the problem. I finally restarted my Mackbook Pro and my mice connected in less than a second. If you are running into issues with your mice I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, the clicks feel good and the fact that you can modify the weight is the best thing, 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that you're enjoying the satisfying click feel and, especially, that the customizable weight system is a highlight for you. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Purchase, overall great mouse with the ability to change the bottom weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Rated 5 out of 5 stars

    The Real Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying a G502. I enjoyed it so much, I wore the first one out and it lasted 3 years with heavy, everyday use. The weight, feel and ergonomics was very fitting to gaming use as well as normal activities. Side buttons are easy to get to and DPI can be swapped on the fly without issues. The RGB lighting function is simple and can be synced up with a keyboard with relative ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      What a testament to the G502 HERO. A second purchase is the highest praise! We're thrilled to hear your first one held up for three years of heavy, daily use, and that its weight, feel, and ergonomics are a perfect fit for both your gaming and everyday activities. It's awesome that the easy-to-access side buttons and on-the-fly DPI swapping enhance your experience, and that the simple RGB lighting syncs up effortlessly with your keyboard. Here's to many more years with your new G502! Logitech

  • Rated 5 out of 5 stars

    Very high quality mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very high quality and has a nice feel to it. The RGB Lighting is very nice and the adjustable DPI is very useful while gaming. Scroll wheel is very easy to use. Very good product

    I would recommend this to a friend
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