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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 7,539 reviews
  • Rated 4 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I really like the lighting effects. All the buttons are useful to how I play games. Has the adjustable dpi which is great as some programs and games like to mess with that for some reason. Infinite scroll wheel is fantastic for everyday use and is more precise that the click step.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you think the G502 HERO is a great mouse! The customizable LIGHTSYNC RGB lighting effects are a popular feature, and it's fantastic that you find them enjoyable.

  • Rated 4 out of 5 stars

    Good game mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little mouse for some games, and even some applications, if you get your buttons set right. It didn't perform as well as I had hoped for the game i bought it for, but I honestly need a joystick for it. Overall, though, this mouse fits nice in the hands and has many functions that put it in the rank of the best mouses that ive ever bought. Oh, i love the lightning functions as well!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your detailed feedback on the Logitech G502 HERO! It sounds like you've discovered its versatility for various games and applications when the buttons are customized effectively.

      While it didn't quite hit the mark for the specific game you bought it for (which you rightly noted might need a joystick instead), it's fantastic that you still find it fits nicely in your hands and its numerous functions rank it among the best mice you've ever purchased. And we're thrilled you love the lighting functions too! Logitech

  • Rated 5 out of 5 stars

    Wonderful Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've gotten this mouse. The last time was over two years ago, and since then it had gone under heavy use. This mouse is the best mouse that I've ever used for gaming. The glide is nice, there are adjustable weights, the RGB is customizable, you can adjust the scroll wheel, and so much more. Great value for the price, but it is much heavier compared to other mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wired gaming mouse. The best thing i like is the scroll wheel has 3 button option. Which works perfect for my FPS games to change primary and secondary weapons on the fly. Mouse response time is great for all games. You can customize your mouse with logitech software, it detects games and you can switch profiles based on what you customized your mouse for each game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless so not your thing avoid it. Solid mouse and easy to use. DPI can change with button setting on mouse, makes fps games easier.. slow for sniping and one click have it flickable for fast paced. Overall worth purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're enjoying the G502 HERO's solid performance and that the customizable DPI settings are making your FPS games easier. We appreciate you sharing your experience and the helpful note for other gamers! Logitech

  • Rated 5 out of 5 stars

    Perfect mouse for big hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse! It's very smooth and comfortable. Many options for customization even added weights for more comfort! It's the perfect mouse for someone who takes their gaming seriously and enjoys a larger mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for both gamingnand regular use and its great. The weights are a nice plus.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse. Weighting and buttons are good and the RGB feature is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and amazing for adjustments while gami

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wired mouse which is a downside however after using other top brand mouses I've come to the conclusion this mouse is about #1. You can adjust the weight and dpi to a precise level and the mouse fits good in your hands (I have small hands). Overall 8.2/10 Would definitely get the wireless in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Gaming Mouse is the best I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all, this mouse feels great in my hand, has amazing precision, intuitive button placements that make using all 11 of the buttons actually possible, and the weights give you even more customization to make this the perfect fit for you. Works well with the Ghub software that lets you customize every detail to how you want it. The only reason I will use another mouse is if I buy the wireless version in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two version of this mouse and now got my third which is the lightspeed wireless version. This mouse is amazing in every aspect. Many customizable buttons, great shape, tasteful RGB, and best of all, customizable weight. Not the lightest mouse out there but for those that actually prefer a mouse that weights more than a tissue, this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth as butter and built like a tank

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use I for fps games, but I tend to do a lot of research for hobbies (photography, 3d printing), and the unlockable scroll wheel is amazing!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    Great gamer/designer with flexibility and accuracy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nimble and comfortable for gaming, design; whatever. I was a little annoyed at the lack of a bit more distance between the top and bottom buttons on the thumb side as I kept triggering top ones when gaming, but if that's an issue, just un-assign those buttons unless you have slimmer thumbs. lol

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback on your G502 HERO! We're so glad to hear you're finding it nimble, comfortable, and appreciate the design for gaming. We also appreciate you pointing out the spacing of the thumb buttons and your suggestion for remapping them for those with broader thumbs. This is valuable input that we'll take into consideration. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Scrolling has never been easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because my friend has it and I like the way it felt in my hand but having it and discovering the unlocking of the scroll wheel has made me love it 10x more.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your kind words mean a lot! We’re happy to know our product is meeting your expectations and making your day easier. Thanks for choosing Logitech and being part of our journey. Logitech

  • Rated 5 out of 5 stars

    Pretty Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid mouse, comes with weights you can add to the mouse, thought it was useless but it helps a lot with gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback and are glad to hear the Logitech G502 HERO SE Wired Optical Gaming Mouse is working smoothly. Thanks for being part of the Logitech family. Logitech

  • Rated 5 out of 5 stars

    Good Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this mouse both for gaming and working from home. I have yet to be disappointed with it. It got dusty from me leaving not the ground for a day while I was out and that caused some issues but after cleaning it it was good as new. Very comfortable and the friticiin-ess scroll , while I don't use it much, it quiet impressive. I did get it on sale and for the price I got I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its feels nice in my hands and the extra buttuns make life easier considering im new at mouse and keyboard. Would recommend to beginners for sure!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We are delighted that the feel and the extra buttons of the Logitech G502 HERO have made your transition to mouse and keyboard easier. We truly appreciate your recommendation to fellow beginners—thank you! Logitech

  • Rated 5 out of 5 stars

    Does everything and then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DPI, it feels really nice in your hand, and the lights are super customizable. I'm still not used to having so many buttons, but they don't get in the way. On top of that, I got it cheaper from Best Buy than I would have on the official site, so that's always a plus. My only criticism is that I don't like its aesthetics. But I'm not looking at it when I'm using it, so it's a non-issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse fast no problems at it has all kinds of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience! We’re glad to hear you're enjoying the speed and versatility of the G502 HERO’s programmable buttons. It’s great to know you found such a high-performance mouse at a fantastic value! Logitech

  • Rated 5 out of 5 stars

    10/10 did buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it my go to mouse, i absolutely love this thing, its not for pro gaming, its for fun, comfortability, and i love the buttons, could have more usable ones for gaming but i love it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We’re glad we could deliver. Hope to see you again soon. Thanks for making Logitech your pick! Logitech

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