Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,539 reviews
Rated 5 out of 5 stars
Always my go-to.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always my go-to. Lightweight and the software makes it super customizable. Feels precise in game and consistent across a variety of games.
Thanks for the detailed feedback! It's great to hear the G502 HERO is still your go-to mouse. The customization options and consistent performance across games are definitely strengths. We always love to hear about gamers who rely on Logitech gear!
Rated 4 out of 5 stars
good mouse, just not for me
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love logitech, and get why people love this mouse, but I actually returned it. It’s a lot more narrow than it appears in pictures; I really prefer a full palm grip, and on this mouse my ring finger and pinky were both far off the edge and I have very averaged size hands.... Than and the software isn’t without faults (game presets will just go back to default without warning). Otherwise it’s very well made, all the buttons are programmable and in suitable positions, just not for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i havent used the software for the rgb for this mouse, i use signalrgb, but overall feels good in the hands, could be abit larger for my rather small hands, dpi switch is nice, and the "aim" button has saved my butt more times then i can count
also the metal forever spin mouse wheel is neat
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great mouse. I have medium to large hands and it's very comfortable. Lots of buttons, don't use all of them but if you're somebody who would find a use for them they're completely customizable. Clicks great, few weeks in and it's awesome. Got it on sale and couldn't be happier with the price as compared to a Razer Deathadder.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great wired mouse. Not too heavy and not too light. Comfortable for medium sized hands. Nice levels of customization through the G Hub software but also works well without the software.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A good solid mouse that gets the job done and if you have problems using the keyboard for certain games like you hate using "v" for melee, there are multiple buttons on the mouse that can be used as extra bindings.
The Logitech G502 HERO certainly sounds like a perfect fit for your gaming style! It's great to hear you find it to be a solid and reliable mouse that handles tasks effectively. Your point about the multiple programmable buttons being ideal for remapping keyboard functions, like melee attacks, truly highlights one of the G502 HERO's biggest strengths. It's designed to offer that extra level of customization for a more comfortable and efficient gaming experience.
Rated 5 out of 5 stars
Great mouse
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive always used the G502 series since college. It fits perfectly on my hand, and more comfortable on my wrist duriong long sessions of gaming.
I would recommend this to a friend
Brand response from Logitech
Posted .
Thanks for sticking with the G502 series all these years! It’s awesome to hear how well it fits your hand and keeps your wrist comfortable during those long gaming marathons. Here’s to many more epic sessions ahead! 🎮
Rated 4 out of 5 stars
Mostly good mouse
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Good overall build quality
Decent amount of customization and buttons available
Has all the usual things like DPI switch and such
On the more affordable side for a gaming mouse
Cons:
The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much.
Other (more expensive) mice have better weight and customization features.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.
Thanks for the thoughtful review! It’s great to hear our product is serving you well. We’re grateful for your support and proud to be part of your tech setup.
Rated 5 out of 5 stars
Best mouse I've used!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable to use and simple to set up. I like the weights and the feel they give the mouse. Great price for the use it provides. I highly recommend!
Thanks for the feedback! We're glad you find the G502 HERO comfortable and easy to use. The adjustable weights are a great feature for gamers who like to fine-tune the feel of their mouse. If you have any questions about setting up custom button macros or profiles, feel free to reach out to our support team.
Rated 5 out of 5 stars
great mouse
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
purchased this mouse to replace the one I was using because its scroll wheel was acting up. This mouse is much more sensitive, and everything works very well and smoothly.
Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward.
Rated 5 out of 5 stars
The most satisfying mouse in existence
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.
We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech!
Rated 5 out of 5 stars
The G502
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The G502 is an excellent mouse for it's price point, great sensors, feels great to use, the only complaint I can make about it is the weight, as it is quite heavy.
Thanks so much for the thoughtful feedback! We’re glad the G502 HERO delivers on performance and feel—your insight about the weight helps us make things even better.
Rated 5 out of 5 stars
Works good and very comfortable
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The mouse is easy to set up has the side buttons has a dpi button and the added weights you can put make it heavy enough to help you aim better I highly recommend this mouse.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for Gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Mouse, very responsive easy to program. The additional weights that come with the mouse, help keep your mouse movements smooth and prevent over compensating and missing your intended target.
It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us.