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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,539 reviews
  • Rated 5 out of 5 stars

    Nice and Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable optical mouse, after The weights was added you perceive a very special feeling during the gaming sessions. You must be downloading the mouse app to get a better configuration and playing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, I’ve had it for a while now and still seems brand new and can change setting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback on the Logitech G502 HERO gaming mouse! We're glad to hear it has maintained its quality and that you appreciate the ability to customize the settings. Logitech

  • Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for whatever games you need a good mouse for. 11 customizable buttons and a groove to keep your grip and thumb comfortable. You can even customize the weight of it for a better feel for you. Looks nicer than those more expensive ones too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable but sensitivity settings required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold slides easily on mouse pad. it is very sensitive so adjust settings immediately after setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again and again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second same mouse. My Og is still working it just has some thumb rubbing and I figured it was time. Would buy this mouse over and over again. The cord did change, I like the old cord better; used to be more rugged but less flexible. Still good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We sincerely appreciate your continued loyalty and are delighted the Logitech G502 HERO remains your go-to choice, even after all this time. Your feedback on the updated cord is valuable, and we're glad the mouse is still meeting your needs! Logitech

  • Rated 5 out of 5 stars

    Heal my wrist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist asked me for new mouse and my friend recommended this. Very comfortable. Strong feedback at clicking (a bit noisy, tho). It also has button to change mouse speed to get rid of control panel. Also has weights to make it heavier tho I don't need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box with no setup required. The build quality is solid and after 1 week of use no issues. What I like about this product: easy of use, software is very simple and allows for a multitude of mouse customizations, appearance of futuristic space ship is nice to look at, solid build quality, plenty of customizable buttons, optional weights, works out of box with no configuration, or setup needed to use on any application. What I didn't like: lack of a lot of rgb lighting (only 4 lights on this mouse), max polling rate is 1000 hz and cannot go any higher than that, cord is not detachable. Overall a really solid option.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate your detailed review and will take your suggestions into consideration for future improvements.

  • Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, accurate, high speed mouse Weights for custom mass Plenty of buttons you can program with the app I took one star because the app that works with this mouse does not work with older items like the G105 Keyboard (which I use) so you have to choose because the new app also does not like the old app installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive mouse. The weights help make the mouse react the way i want it to.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your new gaming weapon of choice! We love that you find it incredibly responsive and the adjustable weights help you tailor it to your exact preferences. Dominate the competition in comfort and control!

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, is súper confortable . I can play better because this have a lot of options

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that the G502 HERO is comfortable and has helped improve your gaming experience. Thank you for sharing your positive feedback!

  • Rated 4 out of 5 stars

    Very nice, with a few quirks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sensitive mouse with easily programmable extra buttons. Very comfortable in your hand and comes with optional weights for those who prefer it. Limited adjustable RGB. My only issue is to program you have to install to program it. It gets a bit glitchy and forgets your setting occasionally. Also, some games don't register some of the extra buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse with decent build quality. Only reason I don't give it five stars is because the dpi buttons are very sensitive, and I end up accidently hitting them in certain situatuons, but it's a very minor problem.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughtful feedback! We truly appreciate your positive comments on the mouse’s performance and build quality, and we value your input about the DPI buttons—it helps us improve further. Logitech

  • Rated 5 out of 5 stars

    Recommended for gamers with large hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse overall & is comfortable for gamers with large hands, due to it's elongated design. The addition of several weights allow even distribution for optimal balance & with a big adjustable DPI range can be perfectly matched to each individuals requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    button mapping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good back up mouse and great button mapping. pairs great with g hub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

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