Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,540 reviews
Rated 4 out of 5 stars
Wonderful Mouse, but ghost click issues
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this mouse. It took some time to get used to it at first due to not ever using a mouse with this many options. I love all the buttons and get plenty of use out of it.
My only complaint is that barely 3-4 months after I bought the mouse, it started registering extra clicks. I noticed it especially when playing a game because it was interfering horribly. I tried updating the mouse and changing the software I used which made things worse because it messed up my ability to use the extra buttons when mapped while in a game. I used some canned air to try dusting underneath the main 2 buttons and it didn't help right away, but eventually, I did notice the issue was basically gone. I felt that was too fast to be having issues like that, but otherwise, fantastic mouse, love it.
Hey there! We're absolutely thrilled to hear you're loving the G502 HERO! It truly is a fantastic mouse, and we're so glad its ergonomics and versatility are hitting the mark for your gaming experience. Thanks so much for the recommendation – it means a lot to us! Happy gaming!
Rated 5 out of 5 stars
An excellent mouse
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for my PC and it was a great purchase, I would recommend it.
Thank you for sharing your positive experience with the Logitech G502 HERO! We truly appreciate your recommendation and are glad it’s been a great addition to your PC setup.
Rated 5 out of 5 stars
love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works well and the response of the mouse is impressive!
So glad to hear you’re loving the G502 HERO! 🎯 Its lightning-fast response and sharp precision are built to keep up with your game. Thanks for the great feedback—happy clicking!
Rated 5 out of 5 stars
Great mouse
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super awesome mouse not only for gaming. Programming buttons is easy with the computer software. Highly customisable and comes with weights that you can attach to the bottom of the mouse to adjust for your comfort. Very satisfied with the price and quality!
Hi there, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you mentioning its versatility for both gaming and productivity tasks. It's great to hear you find the button programming and customization options easy to use, and that the adjustable weights let you tailor the feel to your comfort. We're glad you're happy with the price and quality!
Rated 5 out of 5 stars
Excellent Mouse
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my daughter’s 10-year old Steelseries mouse. She loves this thing.
I would recommend this to a friend
Rated 5 out of 5 stars
worth the price
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Made in an ASEAN-agreement nation with solid environmental and labor regulations; unlike china. The quality shows. This replaced my older legendary Logitech G9 mouse which I used for 10 years before it finally started to fail. I'm hoping this will last just as long. It feels sturdy, but quite heavy even with all the weights off. I have medium to large sized hands (I usually purchase large ski gloves, mittens, etc..); and it feels and fits quite nicely. After getting used to it, I've been doing quite well in FPS games.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mouse is a great little mouse. I don't typically get a wired mouse but the cord is very manageable (braided cover) and the tracking is excellent. The DPI is high so you might want to drop the windows mouse speed down a little bit so you can take advantage of the hight DPI. Nice ergonomic feel and glides across and reads most surfaces well. For the price, I'm very happy with this purchase.
Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that it provides a "simple, but perfect feel" and "just enough buttons for most shooters" for your gaming needs.
Rated 4 out of 5 stars
Wheel spins like a ball bearing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.
Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature.
Rated 4 out of 5 stars
Perfect in every department other than buttons!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice.
It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one.
The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great!
And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around.
But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose.
So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
very comfortabler mouse
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this mouse. It's very comfortable and has lots of customization options for sensitivity and logo color
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fantastic gaming mouse - or even just a mouse for general use. It is super comfortable and highly customizable. The textures of the surfaces feel good under my hand and it moves and tracks very smoothly. I can see how some users could accidentally press the button near the thumb, but thankfully it has not been an issue for me. We tried out a bunch of others in the store, but this was definitely the one that we thought was the best in this price range.