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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7540 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,540 reviews
  • Rated 5 out of 5 stars

    Great mouse with great customization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky when it comes to mice. I suffer from carpel tunnel to a moderate degree, so need to be careful with the mice I use. Personally, I like a mouse that has a few extra buttons within easy reach to customize for games that require the heavy use of Ctrl or Alt, since reaching for them can be literally painful. I relied on a Corsair M65 for a long time because of the large customizable button near the thumb, but with my new computer I wanted to stick with Logitech because of the keyboard I had chosen. The G502 was one of the few mice Logitech offered with a similar button configuration. And, it's not bad. The mouse is comfortable to use with a number of extra buttons to customize and a large thumb button on the left side for easy access. The thumb button is just a little farther than I want it to be, but still within reach. Out of the box, the mouse is programmed with two DPI buttons, one up one down, right by the left click, as well as two more buttons by the thumb and another behind the mouse wheel unlock. The mousewheel does unlock, which is a feature I've never used before- as well as the mousewheel feeling very sturdy due to its metal structure. The mouse comes with added weights to tune your mouse, something I've never felt the need to use, but are there for more advanced users. To get the most out of the mouse you need to download Logitech's G-Hub, which allows you to modify keys, add macros, and change the LED effects on the mouse. The program is pretty extensive allowing you to do pretty much whatever you want. Compared to Corsair's program, it seems a bit more streamlined, but otherwise functions pretty much identically. As most gaming mice, it does have LEDs in it. The G symbol can be programmed with a variety of glowing effects. The pictures of the mouse show a triangle just above the G symbol that has three little marks that glow- that's not entirely true. They're DPI marks that will glow only when changing the DPI setting and then quickly go back to being dark. It's not something I mind, but others who like a flashier mouse may find that annoying. Overall, the mouse feels quick and light and zippy- and I'd recommend it to anyone looking for a cheaper alternative to more expensive "gaming" mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find your balance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable weights in this mouse allow you to achieve you ideal balance. This mouse is very comfortable and responsive. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, solid quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no complaints whatsoever. Overall a solid quality mouse at a generous price too (was about $28 when I got it). Comes with adjustable weights and scroll wheel, too. Scroll wheel is nice, since I do like to quick scroll through web pages for stuff like homework. You won't be disappointed if you're looking for an affordable wired mouse that has the quality to back it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech

  • Rated 5 out of 5 stars

    Great customizable mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this mouse, and I love it as much as the day I bought it. I had no issues until it started double clicking, just from how much I used it probably. I use this mouse to play league of legends specifically, and it's a super good mouse. Has plenty of buttons to bind macro's or different keys too, and the scroll wheel is amazing. The on board memory makes sure your mouse defaults stay the same no matter which computer you're on, which is another great feature I enjoy. I'd recommend this mouse to just about anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable for my hand. Responsive with very subtle RGB lighting. I bought a second for my computer at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very light mouse. Comes with weighted magnets to put on the inside. Love the second aiming button on the side for a second dpi setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse for gaming and homework

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for homework and gaming. Responsive. Holds up well. It has all the right buttons functions etc I need for gaming and homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for PC gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse. Love the scroll wheel & the different adjustable weights. Good buy for PC gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price , comes with weights as well to help customize

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review! We're thrilled to hear you're enjoying your G502 HERO Wired Optical Gaming Mouse. Logitech

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for years. Left click started to fail on old one. Decided to buy another. Worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Rated 5 out of 5 stars

    Great Mouse for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to be able to switch dpi on the mouse and it is very lightweight and can have weight added to it as well to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. Perfect for me because I fancy a more heavy mouse. The extra buttons are perfect for apps like photoshop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming mouse for the price. Comes with adjustable weights and the ability to customize the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse!! Looks good, feels good, and was very reasonably priced. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're enjoying the G502 HERO! It's fantastic that it looks good, feels good, and was very reasonably priced. We're very happy you're happy with this purchase! Logitech

  • Rated 5 out of 5 stars

    Great Mouse at a Great Price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502 that I have owned. My old one I broke when trying to clean under the left mouse click I accidently snapped the plastic. That was my fault and I wouldn't say that this mouse is cheaply made. Before buying this mouse for the second time I got the wireless version but for some reason had problems with connectivity and latency. So I went with the wired version. This mouse comes with a very long cord that when used with a mouse bungee allows this to feel basically like the wireless version. I find all the buttons on this mouse to be useful besides the dpi switcher, I would like that to be another programmable button. Either way this mouse is a great and has a great price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the G502 HERO Wired mouse! Your insights into the product's strengths, such as its performance and customization options, are valuable to other potential buyers. Thank you for sharing your experience!

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse. Exactly what I needed for the games I play. Nice and comfortable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear the G502 HERO is exactly what you needed for your games and that you find it nice and comfortable! Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    Close to perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well known as a phenomenon mouse for all applications Its comfortable in the hand and has 5 extra buttons for macros in game. I have had issues getting controls to map properly unless i set profiles in the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the detailed feedback on the Logitech G502 HERO! It's valuable to hear that you find it comfortable and versatile for various applications. Understanding the macro button mapping experience with Logitech software is helpful too.

  • Rated 5 out of 5 stars

    Matches some computer builds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls, nice feel, response is ok nice color scheme

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like you're really enjoying your G502 HERO SE! We're glad to know you find the controls good, the feel nice, and appreciate the color scheme.


      Sources Logitech

  • Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing value. I love the scroll wheel and the comfort. It is a must buy especially if it is on sale.

    I would recommend this to a friend
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