Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7540 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,540 reviews
  • Rated 5 out of 5 stars

    Logitech mouse g502

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super high quality the buttons are so good and the DPI range is perfect, the RGB lights and very high quality and nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, and thank you for this great review of the G502 Hero mouse! I personally use this mouse as a backup, and I've never had any issues with it, so it's good to hear you've been enjoyint it! If you have any issues in the future, feel free to visit our support site for direct assistance, troubleshooting tips and tricks, as well as warranty information. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Perfect fit for smaller hands!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for smaller hands! Great mouse, very light and responsive. Has weights if you want to give it more heft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hero!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the g502 so much that I upgraded from my first g502 to the latest model. The hero. No huge difference from the two aside from a much higher dpi as well as new looks. The only reason I upgraded was because my previous g502 stopped working after two years. 3 weeks after purchasing the wireless g502 was released. I stayed with this one seeing as it was 59 at the time vs 149 for the wireless. In summary, comfort in hand is amazing. USB wire is sturdy. 11 customizable keys on the mouse. I would recommend to anyone. Any questions I’ll answer on twitch.tv/twizted_gmr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described, weight feels nice and good response. Exactly what I needed! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the price, the comfort and the additional weights to bring it to what is needed for gaming. Nicely done Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good not just for gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well. It is comfortable and set up was very easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent to hear! We're thrilled that your Logitech G502 HERO Gaming Mouse is working "really well" for you.

      It's great to know that you find it comfortable – ergonomics are super important for extended gaming sessions – and that the setup was "very easy." That's exactly what we aim for with our products.

      Thanks for the strong recommendation! Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    A good reliable mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable mouse for any usage. It fits well for those with big hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your experience with the Logitech G502 HERO! We truly appreciate your thoughtful feedback and are glad it meets your needs perfectly. Logitech

  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse I love the adjustability of weight and settings good for gaming and everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    Comfortable and functional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with a lot of customization as you can change the weight as well as all the buttons which are very crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, Very comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My brother loves it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's a real gamer now. The mouse is comfortable and the weight is nice and heavy. It feels high-end, over all.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price - Slightly weird scrolling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel is a bit weird but it works great other than that. very affordable also.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your input! It’s great to know the G502 HERO offers excellent functionality and affordability, and your thoughts on the scroll wheel are valuable. Logitech

  • Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming/work mouse, Logitech quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, the programmable buttons are a must have even for regular day to day use. The customizable weights are also a nifty perk. You have to use the Logitech G Hub software to map buttons otherwise, but there is a big support base for different apps/games you can download profiles for. RGB is fun too, get in on it folks! I loves this so much I plunkered down $100 a year later for the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and customizable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It has great customizability as you are able to adjust the weight of the mouse with included weights and every button is programable. The Logitech G HUB software is relatively easy to learn without any issues. I also really like how the scroll wheel is basically a fidget spinner. My only problem I've had with this mouse is sometimes I will accidentally click the button near the thumb area. Most of the time it doesn't matter but it's still something that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. All of the buttons are programmable and it feels great in my hand. The added weights are a nice feature.

    I would recommend this to a friend
Sponsored