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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,539 reviews
  • Rated 5 out of 5 stars

    Great mouse and love the extra buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it Logitech has been around since the beginning. They are the first thing you think of when you think of a basic good computer mouse and keyboard. Well this carries over into their gaming mice as this thing feels great in your hand. Doesn't matter if you palm or claw, it feels great either way. I LOVE the extra buttons as you can bind them to anything INCLUDING macro's and actual keyboard commands which makes them great for extra things in game. I definitely recommend this G502 mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable mouse with a lot of characteristics that I can modify with the app. Different configuration for every application or game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the comfort and customization options of the G502 HERO! We designed it for maximum performance and versatility. Enjoy the enhanced gaming experience! Logitech

  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good moderate priced mouse. Comfortable and good response. My mouse broke and I needed one right away and it fit the bill perfectly! Would absolutely recommend for a reasonable priced mouse- great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse, lasts forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse I had to buy another after 6+ years. My first is stil going strong but gave it to my kid for his set up. I bought myself a new one bc I love it so much

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech Logitech G502 HERO Wired Optical Gaming Mouse and it worked for you for so long. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 5 out of 5 stars

    Responsive and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, its very responsive and like that you can add or take away the weights inside to suit your likings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitek gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback! Logitech

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this mouse two different times because I think it is that fantastic of a product. I play everything from MMOs to FPS. It feels great in the hand and comes with a multitude of dpi settings. Highly recommend to anyone looking for a comfortable gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it is very easy to use and I would recommend it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind feedback! We’re glad the Logitech G502 HERO proved easy to use and highly recommendable. Your experience truly reflects its quality and reliability! Logitech

  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and decently priced. Able to hit key and macro buttons for ease of use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! It's great to hear the customizable buttons are enhancing your gaming experience. Logitech

  • Rated 4 out of 5 stars

    Great for Beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first-time gamers or entry-level gamers. Build quality is solid; it feels a little too plasticy, but it comes with some metal to help weigh it down so it's more precise as it slides across the desk. Additionally, the buttons are intuitive and easy to use, and the mouse's sensitivity has a huge range for every kind of user. I don't like how the buttons can't be customized - there's buttons that act as back/forward buttons while you're browsing the web and I find them easy to trigger. It happened while writing this review and I had to retype the whole thing, ha ha. I do, however, love that there's a switch for the scroll wheel for people that want it to make noise or be silent. Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably best wired mouse for the price. Will last you long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Great mouse that will last for years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well, has just the right amount of weight, and is big enough to fit people with larger hands. The only issue I have with it is that the two buttons next to the left click button on top are not the easiest to push, especially the further back one. I've been using the mouse for many years without issues, and bought another for a present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse last year and I'm still using it. Still feels really sturdy from all the clicks and abuse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Balanced for everyday use and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading all the rave reviews. Super happy with the purchase. Super smooth in everyday use and gaming on my QcK Series mousepad. Tips: - Download the "Logitech G Hub" to configure DPI for the mouse, it'll make all the difference. - If the mouse is too lite, use the included weights and put them inside your mouse to make it heavier. I ended up using the maximum amount of weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price I paid, I couldn't be happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to start, the box that arrived in the mail was pretty beat up and damaged. It isn't a huge deal considering the mouse and everything else inside where in place and not damaged, but, as someone who keeps the boxes to just about everything, especially PC parts and technology because if I wanted to sell it in a year or two, having the box that was kept with everything and is in great condition, shows to potential buyers that not only do I take good care of my things but that original box will also help to sell for a little more than if you didn't have the box, hell, some people might not even buy it used if it doesn't have a box. Anyways, the extra weights are great if you really wanna dive in and tune it to your preferred weight. I also personally like the colors, white and black, makes for a nicer looking mouse, more-so than the original wired G502. The subtle RGB is a nice touch too. It is not overpowered and won't distract you. To be totally honest, when I had purchased this mouse back on 12/24/20, it was on sale from $74.99 to $34.99, that alone was a steal of a deal and is probably the only reason I purchased it. But I also had a $10 off any item coupon that Best Buy had gave me when I bought and moved into my new house. So after tax, I had only paid $30. Steal of a deal. If you can find it for under $50 I would say get it and you won't be dissapointed. For instance, if this was the original plain-Jane wired G502 that was on sale, I probably wouldn't have purchased it. But, this is not the original, this is the G502 Special Edition! With a sleek updated color scheme (black and white) and a subtle touch of RGB that is not overkill, this is a great entry level mouse for anyone looking to game and or even just browse the web in style, you will not be dissapointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse and Buttons!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse at a very affordable price on Black Friday, as well as I love all the different buttons it has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved my Razer Mamba elit but at half the price this mouse feels superb in my large hand. Great for gaming, great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The g502 is the best mouse. It’s smooth it’s light has plenty of addressable buttons for gameplay or office use, I have one at home and one at work!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

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