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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 7,539 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! really smooth and easy to use it would be nice for it to be bluetooth instead of wired but over all i like this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Perfect.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than satisfied with the purchase, it works for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Had it for over a year and had no problems. The extra buttons by the thumb allow me to program extra options during games. The easy switching of profiles also lets me switch properties easily between working and game play. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I personally love a heavy mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love being able to adjust the weight. It also is so responsive and feels very good in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best and most reliable gaming mouse you can buy especially in this price range. Very highly recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the amazing feedback! 🎮 The G502 HERO is clearly living up to its legendary reputation—precision, durability, and killer value all rolled into one. We're pumped to know it's your go-to gaming weapon. Game on! Logitech

  • Rated 5 out of 5 stars

    My favorite mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this to replace the one I had. It got lost in our recent move. Great mouse, love the weighting and all of the custom setting for cursor speed etc. Great feel for long gaming and or work sessions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!!! Very comfortable and lightweight! I really recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low price gaming mouse, good for beginners and kids

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 Hero is a great fit for beginners and kids. Your input helps us ensure we're providing top-quality gaming gear for everyone. Keep gaming and have fun!

  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing mouse good quality and it lights up i'm gonna use it ALOT the price is good for a mouse like this thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Features at an Affordable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in terms of performance and ergonomics, has customizable buttons and it's downright responsive. Quality seems to be good, add to that the nicely discounted price during the Christmas holidays and it's a deal too hard to pass on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable and I love being able to unlock the scroll wheel. No delay between mouse movements and on screen mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wired gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful mouse for me! Very precise with no issues. I have two young kids, one of which loves to play CSGO against bots when I’m not playing. As you can imagine it’s taken quite a beating. Still in perfect condition, minus the permanent marker one of them used to draw on it. Only thing is I wish it was wireless, but that’s my fault as I knew it was wired when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!!! Feeels right in my hand would buy more if needed .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re pleased to hear that the mouse feels comfortable in your hand and that you’d consider purchasing it again if needed. Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and ease to use. Strong and reliable it was. Also comfortable and quality was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Hasn’t given me any trouble. I like it a lot.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying your Logitech G502 HERO Wired mouse! It's fantastic that it's been working reliably for you. Thank you for sharing your positive experience!

  • Rated 5 out of 5 stars

    Greta little mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. This is to replace an earlier one that was lost. Works quite well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Nice Gaming Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my daughter. It was purchased on Black Friday so it was really affordable. I can’t speak so much for the gaming aspect of it, but she is 10 and was mostly interested in the RGB. More RGB, more FPS, right?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Handles nice and smooth. I love the lights on it. It is fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming & Productivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming/productivity, the customizable weights are a great feature. Fits in hand nicely, syncs lights with other Logitech Lightsync products, and comes with a nice braided cable. Mouse also has a sensitivity up to 25,600 DPI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent for gameplay and customizable. My favorite thing is being able to change the various sensitivity setting and the color. There are also weight to adjust it just how you'd like.

    I would recommend this to a friend
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