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Customer Ratings & Reviews

$399.99
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Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2364 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,364 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Kinda small holding capacity. Easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but got a great machine for a great price - cleans exceptionally well, smaller footprint with larger capacity than old machine. If budget is first priority - this washer is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and still sizable enough for some heavier loads. I do wish I could find a better alternative for where to put liquid soap but it’s a small thing to the pricing, functionality and use of this washer. It also fits in smaller spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, inexpensive washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and easy to use. Works quick and load size is good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works very good, nice & spaciou. Delivery driver was very responsible, respective, communicative, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Simplicity at Its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had previously purchased a high-end, high-capacity Samsung washer with all sorts of bells and whistles, a capacity for steaming, ability to handle large loads, etc. However, our very fancy and expensive machine soon started not draining during the spin cycle. Our next purchase was the Insignia, and we haven't had one problem with it. We may not have as many options, but honestly, it does a better job getting our clothes clean than the Samsung. Sometimes, it's worth more to go back to basics.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the Insignia washer has been a reliable and effective solution for you. It’s great to know that even without all the extra features, it’s delivering strong performance and getting your clothes clean. Sometimes simplicity and dependability really do make all the difference. Your feedback is appreciated and helps us continue to focus on what matters most to our customers.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gets dirty cloths clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I waited until we have had this for nearly a year. This washing machine has worked well with no issues. It is on the small side for for just my wife and me, it is perfect. It is big enough to was large quilts and other bulky items. We have been happy with the way it works.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    It works?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 years last one just died so looking at end of year for one prior to the holidays knowing getting it delivered would be an issue. Well. It fits but is much smaller load size to my last one. Loud and longer running but so far it's ok just have to make smaller loads and realize this will take time. Now I see why this was on clearance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Scrub-a-dub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been cleaning and scrubbing and making us shine! Easy to use, large capacity and gets job done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only used about 5 times but so far everything works as I expected. Quiet, efficient great running machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this washer as a replacement for my old one which was an Amana. The Geek Squad protection plan is definitely worth it. This is my first Insignia and so far I am satisfied with the ease of use. It was dented at some point between my order being shipped and the delivery, but it hasn’t impacted it operationally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been great, and bought it at a really good price. Definitely would recommend, especially because it fits my comforters!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michele, thank you so much for sharing your experience! We’re really glad to hear the washer has been working well for you, and that it handles your comforters with no problem. Getting a great price is always a bonus, too. We appreciate the recommendation and thank you for choosing Insignia Products. Sandhya | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes really well make sure to tub clean ut first !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and Works great! Bought the matching dryer which works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. I previously had a front loading washer that would make dirty streaks on my clothes occasionally when I washed them. This one cleans great, and it doesn’t leave any streaks. It’s also easier for me to load and unload when compared to my front loader. Great buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re delighted to hear that your new washer is working great and that it has resolved the issues you had with your previous front-loading washer. It’s wonderful to know that it cleans effectively without leaving any streaks and that you find it easier to load and unload. We’re glad you consider it a great buy. Your satisfaction is very important to us, and we appreciate your feedback. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new washer! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    More than I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a simple no high tech small washing machine and this was bigger than it looks, very deep and holds a lot. It is very quiet. Does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is an amazing washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleasantly surprised with the apparent quality and performance of this washer. Having bought a new front loading HE washer 10 years ago that needed repair, we realized that it was at the end of its life. This washer reminded us of how huge the difference was with capacity in comparison with front loaders. The huge stainless steel drum is capacious, but the smart technology decides the water level needed for whatever you want to wash. Multiple bulky but light items that I would assume needed high water levels were washed perfectly with the amount of water the machine decided. So far we are impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to find.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find the right washer, due to the narrow doorway is needs to fit through. The washer is nice. The service, not so much. The drain hose was too short. (Needs to drain above the washer). I paid for installation and since the hose didn't reach, they would not install the washer. They wouldn't even remove the hose from the old one so I would re-use the extender. I've complained twice now and still have not been credited with the installation costs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Insignia rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I have used this machine regularly and it really cleans my clothes in record times. Thanks for the free delivery too I don't get out much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer-Electric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best quality ever , I had no issues with it and it was easy hook up ! I still have until this day . Recommend, especially if you have a small apartment with washer n dryer hook up !

    I would recommend this to a friend
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