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Customer reviews

Rating 4.6 out of 5 stars with 2076 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,076 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless Bluetooth Connectivity in a Compact Packa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the standout features of the USBBT500 is its compact design. The small form factor allows for easy portability, making it ideal for users who are frequently on the go. Whether you need to connect your laptop, desktop, or even a Raspberry Pi, this adapter can easily fit into any available USB port without obstructing other connections. Setting up the adapter is a breeze. Simply plug it into a USB port on your computer, and it's ready to use. The installation process is quick and straightforward, as most operating systems automatically recognize the adapter and install the necessary drivers. This plug-and-play functionality eliminates the need for complex configurations or software installations, allowing you to start enjoying Bluetooth connectivity right away.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Easy to Use, Connects Fast and Efficiently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this particular one from the recommendation of the Best Buy associate. A nice compact smart ready Bluetooth adapter. I didn't have Bluetooth on my new gaming computer. It is easy to use and connect. It performs well, connected easily on my computer, and made adding Bluetooth devices very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than most wifi adapters i found and its afforable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for whag I need, no issues, I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Small and Reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality low-profile Bluetooth adapter. It has reliably connected with all of my devices, including my Logitech MX Keys, and there haven't been any observable disconnections. I also purchased another for an older laptop and it's barely noticeable, and inobtrusive enough to leave inserted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for my work desktop and it works flawlessly. I haven't experienced any lags or connectivity issues. I use it for headphones and a speaker. I would recommend this adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Bluetooth adapter to give my old desktop some wireless love, and wow — it exceeded expectations. Setup was a breeze. I plugged it into a USB port, and Windows instantly recognized it. No drivers needed, no drama. The range is solid. I can walk around my apartment with Bluetooth headphones on, and the connection stays crisp — no lag, no dropouts. I’ve also connected a wireless keyboard and my Xbox controller, and everything stays synced perfectly. It’s compact, too. Barely sticks out from the USB port, so it’s ideal even for laptops. For the price, it’s an absolute steal. If you’re looking to upgrade your device with Bluetooth capabilities, this little adapter gets the job done quietly and efficiently. Pros: Easy plug-and-play setup Strong, stable connection Compact design Works with multiple devices Cons: None so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works good especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well but it didnt like my front side USB ports, had to use a port in the back. Now with using Windows Phone Link I can make and take calls through my PC using my very comfortable gaming headset instead of having my phone on speaker nor have to use an annoying bluetooth headset that get painful to wear for long periods of time. My work is 90% home based.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Perfect Upgrade For An Older Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Bluetooth mouse, but didn't realize that the laptop I was going to put it with didn't have Bluetooth! The first thing I did was got on the Best Buy website and did a search for a USB Bluetooth adapter. I immediately found this awesome Asus part that does exactly what is needed! Just plug it in and go. It doesn't get any better than that! I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked perfectly sith no issues for how cheap it was.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Fantastic little gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on the first time plugging in. Didn’t have to load any drivers or fiddle with any settings. All my devices can see it with no problem. Of course Asus is a trusted brand, and this doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and works out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's gaming PC, so he could have his noise canceling headset and even his ear buds paired with his PC so he could game without filling the entire upstairs with loud game sounds/music. This BT adapter, worked straight out of the box, no drivers needed PNP on Windows 11 worked flawlessly. Paired with his noice canceling headset and even his Anker Soundcore X20 ear buds connected first time, everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Great Piece of Equipment!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this after Best Buy installed a motherboard without Bluetooth (and didn't tell me). This Bluetooth adapter works great! Very easy to set up and picks up everything that my laptop does without fail! Great piece of equipment to have if your device needs Bluetooth!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Just plugged it in and was able to use my AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    A Simple, Effective Bluetooth USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed to, gave me bluetooth 5.0 connectivity on my PC that previously had none. The range is pretty impressive for such a small device, it can reach about 30+ ft from my bedroom to my Kitchen before it starts cutting out. Very easy to use, just plug in and let Windows 10 do the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great out of the box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect plug and play Bluetooth adapter. I mistakenly purchased a motherboard for my PC that didn’t include Bluetooth connectivity. This little adapter saved me a lot of money and frustration fixing I mistake I didn’t realize I made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy plug and play, small, if youre looking for a bluetooth usb adapter this one is the one to buy. especially when its on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motherboard’s Bluetooth/Wi-Fi kept crapping out on me mid game so I went to get this dongle. After disabling my Bluetooth in bios, this dongle was plug and play. I use the Xbox controller on my pc and it has not shown any noticeable lag. Great product for $20

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Sneaky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small easy to install, obscure. The price could be less. Still it works in my building that has metal meshing in the walls. So yea it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dongle Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had persistent audio dropouts and stuttering with my Bluetooth speaker and initially thought Windows was the problem. After some digging, I discovered the real issue was the ASUS USB‑BT500 dongle storing old pairing data internally. Even after removing devices in Windows, “ghost” devices kept coming back and interfering with audio. To fix it, I verified Windows wasn’t the source (empty Bluetooth cache, clean registry), then uninstalled the dongle in Device Manager and physically unplugged it to force a full hardware reset. After plugging it back in, Windows reinstalled it cleanly, all ghost devices disappeared, and audio performance immediately stabilized. The problem wasn’t Windows — it was the dongle re‑injecting old pairing data. A full reset completely solved it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AnthonyM,

      Thank you for sharing your experience with the ASUS USB-BT500 Bluetooth 5.0 Adapter. We sincerely apologize for the audio dropouts and stuttering you encountered and appreciate the detailed steps you took to identify and resolve the issue. Your feedback is valuable and will be passed to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2105013668-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

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