Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 6428133
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Not good for two devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great with one Bluetooth item but as soon as two Bluetooth devices were connected connection was horrible.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James C,
We sincerely apologize for the connection issues you experienced with the ASUS USB-BT500 adapter when using multiple Bluetooth devices. We regret the inconvenience this has caused.
To help troubleshoot the issue described, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2104015800-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] ASUS USB Wireless(Wi-Fi) Adapter FAQs - https://www.asus.com/support/faq/1053079/
Fast data rate Bluetooth adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the USBBT500 adapter to use it with JBL FLIP5 portable speaker. It provides up to 3Mbps data rate with 8-DPSK modulation. I chose this adapter for high quality sound and it worked very well. I recommend this product.
I would recommend this to a friendWorks well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues, just make sure you install the provided drivers and disable any onboard Bluetooth adapters before use.
I would recommend this to a friendBluetooth is cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price if your pc has a bad Bluetooth or didn’t have one originally. Works just as expected and can’t complain.
I would recommend this to a friendPerfect for gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs right in and downloads the drivers. I use it for my gaming desktop for my Xbox controller and Bluetooth headphones. Haven’t had any connection dropping since I switched to this little guy.
I would recommend this to a friendDoes the basics well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Plugged it into a PC with Windows 10 and it worked. I have a small apartment and have really only used it to pair my headphones to my computer while sitting in front of it, so I can't really comment on the strength and whatnot.
I would recommend this to a friend- Pros mentioned:Ease of use
3/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and connect devices. There is a small but noticeable sound lag when using earbuds, specifically in my case the galaxy buds pro. Not aware if this issue extends to other hardware like mouse and keyboard.
No, I would not recommend this to a friend Works As It Should!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a Windows Driver Update, I was unable to Rollback or Re-Install Successfully. This Simple device has worked seamlessly to correct the issue.
I would recommend this to a friendDoes not like liquids
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and never dropped a signal. It is not waterproof though. I was changing the fluid in my P.C. and it took a swim in the old coolant. It never worked after that. Before it took a dive it was a pretty solid device.
I would recommend this to a friendZoom Wireless Headset problem solved.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to add Bluetooth capability to a computer in order to utilize a bluetooth headset for Zoom. This did the trick. Many older PCs and Laptops do not have Bluetooth built into their wireless adapters.
I would recommend this to a friendNifty little device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No issues and is quick. Not bad if you are needing to add bluetooth to your desktop or laptop device. I did not try this on any other device. All my bluetooth devices were able to connect just fine.
I would recommend this to a friend- Pros mentioned:Performance
ASUS - USBBT500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every day and have no problems with it. The performance is as expected from Asus products. Top notch.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vaughn,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2105013668-0028) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Very small package. Powerful signal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs very well with my VR contrilers! Im using the lenovo explorer vr headset for my pc. The controllers connect very quickly and dont need to connect them agaim once the usb blutooth is still connected!
I would recommend this to a friendPerfect its what i needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My motherboard bluetooth with windows was giving me issues and this fixed all of them
I would recommend this to a friendProduct works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered thi product on line for my son and it was available for him to pickup within 1 hour of me ordering it. He was delighted!!!
I would recommend this to a friendEasy PC plug 'n play Bluetooth upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Simple plug n play. So far recognizing my Bluetooth devices. Minus a star due to Asus having windows install generic bt adapter drivers instead of the correct Bt500 Asus drivers. Must manually get drivers from asus support site.
I would recommend this to a friendGood products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality cheap price and Multi task i connect my keyboard or mouse working good
I would recommend this to a friendWorks perfectly for extending Bluetooth range of m
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for extending Bluetooth range of my cameo 3.
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use with MacOS and Windows. It functions very well with both operating systems.
I would recommend this to a friendSmall and useful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little adapter. Already had one and it's never givin me problems so I picked up another on sale.
I would recommend this to a friend
