Customer Ratings & Reviews

Love this vacuum. Works well. Easy to empty, easy to operate, and love that the height is so easily adjustable.

When i saw it i had to have it. I am in the middle of a divorce and got both dogs. The new home has bright white high polished floors. With the dogs grey hair i was vacuuming and moping every day! The price is absolutely worth it, if it had handled the mopping a little better, i am being nice. i couldn't believe this moping design was approved.; Save your time and wait for the next model. I am returning this one today! The vacuum i will say was the absolute best so i have confidence LG will crack the holy grai76757634l of floor cleaning. I will absolutely98 try it again, We want them to solve this as son as posable Keep trying LG! Dan

Good vacuum cleaner with mops. It is very smooth on carpets but on bare floors it has some noisy revving sound. Hope this could be silenced too in the future.

First off this is a very high end vacuum. The suction is amazing! It has 3 levels - normal, high, and turbo.(wow) Run times are 60 min, 12min, and 7 min respectively. I use it on normal mostly and sometimes boost it to high but will hardly need the turbo. The filters couldn't be easier to change and they include 2 so you can wash one and use one. The cyclone part is even easily removable and washable! Finally a company getting some things right. The bin is simple to empty, just push a button. Use the "kompressor" to help empty the bin so you don't have to reach inside. Don't use the "Kompressor" while it's running or it will get stuck. I was floored that it comes with 2 batteries! And they can both be charged at the same time in the stand. Now the stand. I have been waiting for a company to come up with exactly this! I have had 3 other stick vacs and no decent place to store them. This stand looks premium, stores the vac and accessories, and keeps the vac charged and ready to go. The whole package looks so attractive,(love the wine color) I have no problem keeping it tucked in my living room. The vac comes with 2 power heads. A combo for hard floors/carpet and a mop head. The power head works great on carpet but so so on hardwood. I was really hoping for a way to slow the brush roll or turn it off but nope, not an option. Only full speed. (firmware update LG) it has a tendency to scatter deris this way. Also there is no light on it! Being able to see in dimmer spots is actually a good thing. I was really excited about the mop head but that is a major let down. There is no pick up of water, no vacuum function. It only spins and drips the water/cleaning solution around. You are the "vacuum" , taking off the pads often to rinse the dirt out. It comes with 4 which helps. The pads do do a decent job of removing dirt and spills tho, just keep rinsing. This stick vac is lightweight and feels really good to hang onto. The adjustable height stick is a nice plus. There is an app (it even has wifi) if you need to check usage times and battery level.? Ok. All in all its a great, premium level vac. Phenomenal suction and run times!

Great vacuum but lots of parts. My daughter n law wants one now.

This item Is wonderful. It does so much more than I knew about. It works very well and gets the job done. Highly recommend!!!

Was a beautiful vacuum just did not have the suction power we needed for the money.

I'm disappointed I thought the suction would be much stronger than what it is. Do like the dual battery system. Overall is just ok, and overpriced.

Great vacuum! Little pricey. Works well, cleaning mop heads a were a great feature.

I love it!!! Best Vacuum I’ve EVER have own. I recommend this vacuum to anyone. I love, love, love it.

Provides a deep cleaning and effective at picking up pet hair.

Great product. Quite and easy to operate. Also storage is very good as it doesn’t require to drill the wall.

Excellent item love it will recommend it Better than all the other ones I’ve tried

Mop function is a little questionable in its efficiency but the vacuum is just *chefs kiss*

Performed as advertised. Only problem was the assembly. The directions could be more explicit.

There are a lot of things to like about this vacuum but to me it lags a little on suction when compared to my Dyson V11 nor does it have adjustment on power head. Neither does it “sense” carpets and adjust its suction automatically. To me what really sets this product apart, in a sea of cordless vacuums, is the mop attachment/feature, which I initially considered a gimmick - but found it works very well. Overall, I do recommend vacuum is good and you will be pleasantly surprised with the mop’s functionality. Positives; The packaging must be the best I have encountered. Its 3 tiers with first 2 having built in handles to help remove them. Instructions are clear and precise. Charging/component stand could not have been easier to put together with an option to mount on a wall. Very comprehensive instructions included Comes with 2 Batteries and both can be charged at the same time - one clicking into stand and one in handle. When clicking in handle to charge there is an audible alert. Also includes 3 basic accessories – Combination tool, crevice tool and cleaning brush. 3 Power modes - Normal - Power - Turbo. I found Normal a tad weak so ran using Power mode and got just over 30 minutes use on single charge. Nice thing was I just popped in second battery to finish. Power is set up/down by pressing large easily accessed buttons on top of handle. Experienced no loss of power right up to when battery was exhausted/empty of charge. No button to hold to run – just press once to turn it on and go (are you listening Dyson?) Extension pipe (connecting rod between handle and heads) is slide adjustable from 18 to 27 inches. Easy to see dust bin that has a button to press that “kompresses” (hence the name compressor) the dirt allowing for more time between emptying. Just press button to open and empty. All 3 filters within the handle are easy to access and clean. Included is an extra Pre-filter. There is an interesting “twist” in that the crevice tool is also used to remove the mesh filter in the dust bin. Universal cleaning head is easy to clean as well, and size is nice for maneuvering around objects. Separate mop head with clear easy to see and remove/fill water reservoir. Mop pads just press into head using Velcro and extend out a little to allow for corner cleaning. VERY Quiet. You could mop floors in the middle of the night and not disturb anyone. Not that I would – but you could. I ran for over 55 minutes and still had water and power level was still at 3 bars. Comes with 2 sets of machine washable heads that can be stored on stand. Also, when using mop mode suction is turned off. I did load and activate LG ThinQ app but honestly do not see much use at this point. It was nice to get a pop up that battery is completely charged. Maybe as it tracks usage and maintenance, I will see more value. 1-year general warranty and 10-year motor warranty. Negatives No indicator as to what power level you are on (no lights, etc) – had to go by sound. Had to push extremely hard when using on thicker carpets. Found lowering handle angle helped. Also handle seemed quite heavy making vacuum feel unbalanced (light on cleaning head). I was tired of using after 10 minutes due to the heavy handle. Luckily since you do not have to hold button to run, I could move hand around, changing my holding position. While “kompressor” function extends times between emptying I found dust/dirt would accumulate above it requiring removal of mesh filter to clear. No lights on cleaning head but there are on the mop head? Also due to cleaning head design it was a tad too tall to fit under a couple of shelving units. Which was not a problem with other vacuums. While I really liked the mop feature you cannot select/change speed of cleaning heads and there is a “dry” strip in the middle of the pads. Water flow is controlled (low/off/high) by a button on the mop head, not on the handle, requiring you bend over to adjust. Also, the rotating heads can, at times, make it difficult to keep in a straight line – need to have a tight grip on handle. Overall, this is a nice vacuum (3.5 stars) with a unique mopping feature that increases its “must have” factor (to 4 stars).

Good vacuum, on par with Dyson. Might be a little more expensive

This Vacuum was excellent. I always used the mop and don't need a water in the bucket.

A little over a year ago, I picked up my first A9 and left a very happy review for it. When a newer version came out this year with wet/dry capability, I jumped at the chance to review it. As a member of the Best Buy Technical Insider Network, I received the A9 in exchange for an unbiased and truthful review. I love my old A9, and after extensive use over the last year, it is still in service in my household. Having a cordless vacuum with so much power is a benefit in a large house and saves me from having to plug and unplug the unit every time I move from a room to another. I received the new A9 last week, and I've had an opportunity to use it quite a bit since then. The A9 Wet/Dry comes with a varied set of attachments. Mine had a roller attachment for carpet, the typical edge and upholstery attachments, and something new this year, a wet/dry mop attachment for cleaning hard floors. Something new in this year's model is also what LG is calling Kompressor technology, a small ring that can be pressed down to help with cleaning the canister. In prior year models, the A9 was a pain in the rear to clean. It required reaching up into the canister with fingers or a brush to try to grab hair and other debris collected in there. Fortunately, LG fixed this issue this year with the Kompressor lever, making cleaning the canister a breeze. Run time has been increased from 80 to 120 minutes over the prior model. It also sounds quieter to me. Filtration is easy to remove and clean. I only have a few rugs and a lot of wood flooring, so I would have been better suited for a unit that had the hard floor attachment, but the carpet attachment worked just fine for my wood floors. It was a little more noisy cleaning hard floors than if I had a hard floor attachment, but it still worked really, really well. It was easy to vacuum my 2400 square foot home on one battery. The wet/dry mop function is easy to use. The A9 comes with two sets of pads that are mounted on the head. You can either fill the head with water or perform a dry mop with them. I preferred the wet mop function. The A9 slowly feeds water through the two rotating pads and you mop your floors allowing the A9 to do all the work. I generally use a Swifter to mop my wood floors, but no longer. The A9 is just too easy to use. After mopping, just rinse the pads off and let them dry. I'll throw them in the washer with towels and wash them together. The process has been made so easy. LG had a winner in my book with the A9 last year. This year they improved on the old unit and added a wet mop function. There are all kinds of attachments that can be bought for the A9, depending on what you want to do with it. There is also a wifi function where you can sync the A9 with your phone app and it'll pass on messages. To be honest, I wasn't interested in this aspect of the unit and did not connect it to my network. I highly recommend this unit to anyone looking for a cordless all-in-one vacuum/mop.

I love the long lasting quality! The suction is rear and flexibility