Customer Ratings & Reviews
- Model:
- RF29A9071SR/AA
- SKU:
- 6448513
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ice maker, ample space, and overall size of this 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker. Many appreciate the design and ease of use, including the convenient temperature controls and flexible storage options. However, some users note that the fingerprint resistance is not as effective as advertised, and there have been reports of water leaks. A few customers also mention concerns about the susceptibility of the stainless steel finish to damage.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator for the money. I like the 10 year warranty
I would recommend this to a friendMajico
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good perfect feet súper espacioso limitado a galones
I would recommend this to a friendVery large
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wide and useful, it is very nice that the lower part is adjustable
I would recommend this to a friendThumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good place had in stock when all the other store didn’t have in stock
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Samsung knows how to make refrigerator
I would recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this message finds you well. I am writing to express my deep dissatisfaction with my recent experience at your store. Despite being a loyal customer for several years, the service I received during my last visit was far from satisfactory. We recently purchased at your outlet store 3 items, washer/dryer and a refrigerator, spent over 3000$ on the items. Just for the items to show up at your residence after installation for the item to not be in ANY working condition. We understand that the items are “open-box” but it is definitely misleading for you guys to state that the item is in excellent/good condition with scratches being the only issue. You guys are a multi-millionaire if not billionaire dollar company and cannot get this right. We had to take off work to work around getting the items installed in the residence because that was the only day that the item can be delivered to the residence. And now we are in the process of returning it and have to wait a week for the item to get picked up by Best Buy. Not only can we not buy food for the refrigerator, we have to take another day off for you guys to pick up the items. Order number: 1123295375065 I believe in the quality of Best Buy's products and services, but this recent experience has left me questioning the level of customer care provided. I hope you can address these concerns promptly to retain a customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
^Rodel
Disappointed with delivery and quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with delivery company,caused damages and their insurance companies have not been helpful and have generally none responsive and taken a strategy to pass my claim between insurance companies. The quality is not as I expected, very specious .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for reaching out and bringing this to our attention.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144673746
Leo
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy customers and we'll recommend to other peoples.
I would recommend this to a friendrefrigerator deluxe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love this refrigerator. I hope to have it for years.
I would recommend this to a friendLive the new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for one month and love it.
I would recommend this to a friendCompact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just brought it and I’m satisfied with how organized I can be now
I would recommend this to a friendALEX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Looks good. Love the french doors for the freezer.
I would recommend this to a friendWouldn't buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to add an additional 2 inch on each side to allow the doors to open. Lights in bottom portion didn't work. Doors aren't straight. Getting ice isn't the easiest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LL333
We appreciate your patience in dealing with the situation you're having right now with your 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
When the refrigerator is in the Sabbath mode, the buttons, display, and internal lights do not function.
Samsung refrigerator lights do not turn on https://www.samsung.com/us/support/troubleshooting/TSG01109322/
You may also refer to the user manual for:
Adjust the door height on page 34.
Leveling the refrigerator on page 33
Activating or deactivating the Sabbath mode on page 46
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF29A9071SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144628870
Have a great day.
^Charles
Great fridge, minor issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Only issue was freezer lights didn’t work. Waiting on a replacement.
I would recommend this to a friend- Pros mentioned:Space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, lots of space, only thing I would add would be a couple handles but it’s not really necessary just I like handles
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
90% perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lt's wonderful except for one little thing. It shows fingerprints.
I would recommend this to a friend - Pros mentioned:Capacity
Even better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the convenience the separate doors in both the fridge and freezer sections. You can see everything in the fridge. And its very spaceous.
I would recommend this to a friend - Pros mentioned:Ice maker
Nice looking fridge …but poor quality.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, we love the fridge, especially the option switch between freezer and fridge. HOWEVER, the compressors went bad after only 3 years (delivered Jan 2021, bad Dec 2023) and cost me 100’s of dollars to fix. My old Kenmore lasted 15+ year, with 5 years being a garage fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnthonyRatanavong, we understand your disappointment about what happened to your fridge. We want to talk to you directly and gather more information about your concern.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146716121) to help our team pull up your information.
Have a great day.
^Camille
Water
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having problems with the water pitcher not filing up.
No, I would not recommend this to a friendIce maker issues after 1yr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge for just over a year. It looks great and is discreet as we have black cabinets. However, we just started having issues with the ice maker and even though we are only a month outside of the warranty we will have to pay to have it fixed. There is water leaking into the nugget ice tray and freezing and a plastic part fell into the ice bucket randomly and there is line hanging down. For the price we paid I am highly disappointed. I would not recommend this item.
No, I would not recommend this to a friend
