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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,484.99

Customer reviews

Rating 4.5 out of 5 stars with 963 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 963 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great duality of this stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove! Its easy and i thought cleaning it woukd be difficult, but it is easy. I love the ability to have a small oven just for pizzas and air fryers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JeanD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best oven I have ever owned. Love the different features and two oven capability.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 4 out of 5 stars

    Great for small kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to have a double oven in a small place. The air fryer is a big plus too so one less appliance on the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baking good..air fryer debatable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this 5 stars because I’m sure once I learn to use it fully it will be great. I’m struggling with learning how to use the air fryer feature and have burnt several things so far. Really need more clarifying instructions on using that.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Samsung - 6.3 cu. ft. Smart Freestanding Electric

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best stoves I have ever owned. Temp is right on, heats up quickly and cooks evenly. Would highly recommend to anyone who likes to cook and cook right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this range! The double open is so convenient and heats up SO quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Range Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a double oven range before and purchased this one to replace it. So far I like it. I have used every thing but the griddle.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Samsung Smart Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old Electric Range. This new range includes a fryer component. Both my wife and I love the smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches perfectly with my kitchen, and performs incredibly,

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Worth The Wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Cooks quick! Am having to rethink cooking times because this is so efficient. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Double Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove. It took me a while to figure out how to set it, but it was worth every minute. I downloaded the manual link to my iPad. It is easy to clean and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great Service from the Geeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service again from Bestbuy delivery was great Fast and painless the techs were very professional And the Samsung Range is working great so far and love the double doors and air fryer

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Two ovens in one !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite stove ! It has two separate ovens and you can cook it at different temperatures and can connect to your phone so you can set it ! Also came with a griddle and air fryer basket !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this range for our second home and absolutely love the dual oven and smooth top. Will be purchasing the same range for my primary home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot nicer and has more features than some of the more expensive models. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Flex duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Preheats really quick when using flex duo. Oven seems to get hotter than normal and things cook much faster than directions say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung range electric

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Range, I love the double oven feature, I have not used the air fryer option. Unfortunately it scratches easily. Mine is 9 months old and it has a crack now, I have not drop anything heavy for it to crack. The oven warming function activated twice even though everything was off; the only way to stop it was by disconnecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice stove. We can actually cook two different meals at the same time with the oven. Or we can air fry bigger meals.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,looks nice.love the griddle on top and everyone in house likes it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great oven, annoying overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very excited to purchase this model last year for it's split oven as we use our over frequently for a single cookie sheet of frozen appetizers. Indeed, after a year, this is the feature we love the most. Cook time in the top 1/2 of the oven is typically 20% less than our previous full size non-convection oven. A tray of Totinos takes ~8 minutes instead of 12, for example. Unfortunately, the rest of the stove is less than impressive. First, the labels on the control panel for the knobs lacks contrast with the stainless steel making it almost impossible to read which know controls which burner and the hi/lo labeling. Second, the glass cook top scratches SO easily. Any movement of a pan on the top can leave scratches. Third, the glass cook top is impossible to keep clean. The only way to get it to look clean is to use glass cleaner and a lint free rag. Fourth, the cooking timer for the oven doesn't wait for the oven to reach the desired temperature, but instead starts counting down immediately. Not a big deal for cooking an hour or so, but if you're only cooking 10 minutes and it takes 2 minutes to preheat, your going to have undercooked food. Lastly, my biggest disappointment is that at just 14 months since we've had the stove, the back left burner shorted out, threw the breaker and now no longer works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KennethP,

      We can feel the disappointment with this range. We are here to help you in any way we can.

      Please see pages 21-23 of the user manual for the labels on the control panel and knobs.

      Please see page 54 of the user manual for the tips and steps on how to clean the cooktop.

      https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf

      For the oven, preheating is important to get good results.

      We also recommend checking the resources below if one of the burners is not working. Please click on the embedded words for more details.

      One burner on the cooktop does not work:
      https://www.samsung.com/us/support/troubleshooting/TSG01001949/#an-induction-element-on-the-cooktop-does-not-work

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149375159), and it will help our team pull up your information.

      ^Rodel Samsung

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