Customer Ratings & Reviews
- Model:
- LRSOS2706S
- SKU:
- 6468484
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator it’s keeps everything cold and fresh !
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery service was on time. The salesperson was efficient and knowledgeable about the refrigerator.
I would recommend this to a friendKiesha Allison
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but I will say the freezer is tiny!! Also the ice maker goes everywhere except the cup, then ice will randomly drop on the floor.
No, I would not recommend this to a friendLG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge getting numerous compliments from friends and family
I would recommend this to a friendBeautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was delivered with dents. Seriously? Second one came two weeks later, causing my house to go 4 weeks without ice. Second one arrived dent free. After they tried to convince me to keep the dented one at a discount….. nope:
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the fridge except we told salesperson we wanted the half door to open and it doesn't.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome well built install was easy Ang plenty of selfs
I would recommend this to a friendLG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, all my appliances are LG and will recommend to my friends and family
I would recommend this to a friendModern fridge-great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge and the knock feature. I’ve has different features-also a plus. Fits perfectly in our house.
I would recommend this to a friendNo tray adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive two types of ice, large round and cubes
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the shelf and tray adjustment options on your LG Side-by-Side Smart Refrigerator. We understand that the unit didn't meet your expectations in terms of interior customization. To help maximize your storage, we recommend utilizing the door bins for taller items to free up space between the fixed glass shelves.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old fridge was pretty bad, but the view feature and size of this unit is perfect. Looked at Samsung and others. Liked the simplicity, appearance, and features of this model.
I would recommend this to a friendBeautiful Refrigerator. .
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator but the guys who delivered it made 2 huge scratches on the side trying to get it replace is the biggest headache not to happy with Best Buy.
I would recommend this to a friendNot what I ordered. I ordered three door refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough shelves. storage drawers are not large enough. Water dispenser is messy. No drainage to catch water. tall cup doesn't fit under ice dispenser.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the configuration and dispenser design of your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. We understand that the unit didn't meet your expectations regarding the storage space and water tray. To help with the dispenser, we recommend ensuring the water line is fully purged of air to prevent splashing and utilizing the "Measured Fill" feature if available for more controlled dispensing.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Lg instant view
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service ever, i ordered a Lg an they put in a samsung i didnt notice untilthey had left , i went to best buy an was charged another almost $100.00 becauseThey made a mistake, B... the store mgr. had a very bad attitude from the beginning, a young man was helping me an she walked up an just shoved that employee out of the way an didnt ask can i help you she ask Whats up, not very professional at all , anyway the delivery people was wonderful. but because of the store mgr. attitude i wont buy anything else from them!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, SandraGrace. Thank you for sharing your experience regarding the LG Refrigerator (LRSOS2706S) model. We appreciate your support of LG and are glad to hear the delivery team made a positive impression. It’s important that every part of the process reflects the quality you expect, and we understand how disappointing it can be when that doesn’t happen.
While LG doesn’t manage retail store operations directly, we recommend confirming your purchase details with Best Buy customer service at 888-237-8289 to ensure the correct model—LRSOS2706S—is properly installed. If you need help verifying your unit or accessing product support, you can visit https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0 for resources tailored to your refrigerator.
If you’d like us to assist further or help escalate your case, please email us at [email protected]. We're here to help. ^Juvy
Cool in concept. Ok in execution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is decent for the price. The craft ice pretty much attempts to make spherical iced but it leaves a sizable divot at the bottom. This would be much greater if the craft ice had unidirectional ice creation, which allows for clear ice.
I would recommend this to a friendIce makers!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still getting compliments on the fridge especially the ice makers (like plural) and the see through window,
I would recommend this to a friendFridge.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is very reliable and the appliance is a good brand.
I would recommend this to a friendSatisfaction Guaranteed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator for the money, with all the features we need. The phone app monitors and controls the settings and functions. With the 27 Cu.Ft capacity, we have more than enough space.
I would recommend this to a friendIce maker issues from the beginning
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but trouble with the ice maker. Since a few months after we bought this refrigerator now we are in to a year and a half of owning this refrigerator and still having ice maker problems
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Cynthia. Thank you for sharing your experience with your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. We understand that you have been experiencing issues with the ice maker since shortly after purchasing the unit. We appreciate you bringing this to our attention. A common initial troubleshooting step for ice makers is to perform a simple reset by unplugging the refrigerator for about 30 seconds and then plugging it back in. For further assistance and any specific concerns you may have regarding your ice maker, please contact us on [email protected].
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/JJ8VPZS938
We appreciate your patience. —Renzo
LG only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank You for your help and brining the new item and taking the old with you
I would recommend this to a friend
