Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Refrigerator review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful men and quick install. Friendly and good customer service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KellyW! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're pleased to hear that you had a positive experience with the installation and customer service. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Office refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for when I told the salesman. Everything I wanted and expected from this appliance I received.
I would recommend this to a friendExcellent customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator, I have had it for 3 months and it works perfectly. excellent delivery and installation
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LuisR, thank you so much for sharing your experience with us. Your satisfaction is our top priority. If you have any questions or concerns, do not hesitate to message us. Gly | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
What was needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came exactly as ordered at the time it was promised. The “tech guys” that installed it were very nice guys. Very pleased
I would recommend this to a friendTextured front pannels
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass shelves, looks great inside, but exterior is textured on both front panels like a full size freezer.
I would recommend this to a friendUpdate apartment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updating our small rental. Looks great and will be a nice upgrade to looking modern.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's awesome to hear! The Insignia™ refrigerator is a great choice for a modern look and energy efficiency. Enjoy the upgrade in your rental space! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and convenient service. Ordered it online and scheduled for next available delivery date. Happy with the fridge just quick and easy.
I would recommend this to a friendFit CA mom
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents fridge died on Saturday and the fridge was delivered on Guesdsy. The love it
I would recommend this to a friendGood Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what is advertised and a good value for the cost. Chilled quickly and is easy to adjust. Used as a second refrigerator.
I would recommend this to a friendGood but a little noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit but comes with the minimal storage shelves. Main reason for the 3 star is it is very noise. Glad it’s in my garage!!
No, I would not recommend this to a friendBasic needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Best bang for the buck being on a tight budget.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanielE, thank you for your review! We’re thrilled to hear that you’re finding the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be a great value, especially on a tight budget. It’s wonderful to know that it’s working well for you. If you have any further questions or need assistance, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Best fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service at Best Buy was exceptional. We love the look of our new fridge and it has a perfect size freezer and drawers. Highly recommended
I would recommend this to a friendHero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very cold refrigerator. Makes a lot of ice. Is very quiet
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkW! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it's keeping your items very cold, making plenty of ice, and operating quietly. If you have any other questions or need further assistance, feel free to reach out. Enjoy your cool and quiet kitchen! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this refrigerator! Looks even better in person! I really like this purchase! Highly recommend!
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this product. It runs smooth and alert you if the door is open too long.
I would recommend this to a friendSmaller refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far, but only had it for a couple weeks. Time will tell.
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good I like how is keeping my food fresh and fresh
I would recommend this to a friendNice refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. It is a good deal and I will purchase it again if I need ones.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, KennethC. We're glad to hear that you are satisfied with your purchase of the Insignia refrigerator. If you have any concerns or need further assistance in the future, please don't hesitate to reach out to us. Enjoy your new appliance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator doesn't do its job. Ice cream gets soft, soda and milk isn't cold enough with the temp turned all way up on fridge and freezer.. You hear weird noises like metal grinding. Item came broken and with dents the first time got a replacement 2nd one does exact same thing first one did just fewer broken parts and dents
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback and understand how important it is for your appliance to perform optimally in your home. Your experience provides us with valuable insights that can help us improve future products. We’re committed to continually enhancing our offerings to ensure customer satisfaction. Thank you again for your feedback! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
Great, compact fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. We’re using it for a bonus garage fridge, works great. Freezer space is a bit small, but the primary purchase driver was the refrigerator space, and this offers plenty.
I would recommend this to a friend
