Customer Ratings & Reviews
- Model:
- NS-24F202NA23
- SKU:
- 6490138
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had it for only a couple of weeks. Worked great when we tested it. We got it take on vacation, so it hasn’t been used much.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the product worked great during your testing and that you were satisfied with it initially. If you encounter any issues or have any questions while using it on vacation or in the future, please don't hesitate to reach out to us for assistance. We're here to help ensure your continued satisfaction with our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Googke TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice easy to set up and pretty user friendly with lots of Google channels for free but I am not happy with the sound quality all together
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We apologize that you are not satisfied with the sound quality. Your input is valuable to us, and we will take this feedback into consideration for improving our products in the future. If you have any further concerns or would like to discuss this further, please feel free to reach out to our customer service team. Thank you for choosing Insignia™. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Insignia Challenge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to make the change needed to change the input to HDMI to access our charter system. Being a senior citizen and not too technical savvy I had no problem.
I would recommend this to a friendMike’s Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is working well and I am pleased with my purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback, Mike! We're glad to hear that your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV is working well and that you're pleased with your purchase.
If you have any other comments or questions, feel free to reach out. We're here to help! |Angelica| Insignia Products|
small tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for my kitchen counter—helps me thru the boring daily cooking
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is making your daily cooking more enjoyable. If you have any other questions or need further assistance, feel free to reach out. Enjoy your TV! |Angelica| Insignia Products|
- Cons mentioned:Connectivity
Don’t buy this brand tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internet connection has to be manually connected everyday. It’s annoying I have a strong WiFi signal. Error code 016 all my other tvs WiFi are fine . Sometimes disconnects when watching MAX . Called the manufacture and did an update it didn’t solve anything it still disconnects from the internet daily . My Roku devices don’t disconnect at all just this TV . For that reason I give one star . I won’t buy this name brand again I should’ve bought the Roku TV cost a little more but probably a better TV. I don’t recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience. We’re sorry to hear about the ongoing internet connectivity issues and the frustration it’s caused. It’s clear that you’ve made every effort to resolve the problem, and we understand how disappointing it is when a product doesn’t meet expectations—especially when other devices on the same network perform without issue. Your feedback is important and will be shared with our team to help improve future product performance and reliability.
Keith | Insignia Support
Great TV For The Kitchen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to replace a non smart 720p in my kitchen. I wanted to have a tv with smart capabilities and AirPlay and for 80 bucks this is so worth it.
I would recommend this to a friend- Pros mentioned:Picture quality
Must have amazon account to really use it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv to use in the kitchen and the size/picture/sound all fit the bill for what I wanted. Tried to set it up and I could not install certain apps without logging into an Amazon account. Clearly this TV is meant to be a portal into all things Amazon where they will track everything that you watch and try to sell you things. I just want a tv that I can use the standard apps:netflix, apple, youtube, HBO, etc without signing away all my data.
No, I would not recommend this to a friend Happy with Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it a few months now and very happy with the purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're delighted to hear that you're very happy with your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV after a few months of use.
We strive to provide reliable and enjoyable products for our customers, and your feedback is truly appreciated. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck, easy setup. Everything works as expected.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you found it to be a great value and that the setup was easy. It's wonderful to know that everything is working as expected for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new TV! Ivy | Insignia Support
I want my old TV back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is NOT good. The remote is not responsive and often ques up my inputs and jumps around as it executes them all at once. But my biggest problem is, the TV is not stable. When watching an app, or watching antenna TV, the TV randomly resets back to the Amazon fire home screen. This happens several times a day, for no apparent reason. I manually put the TV back to what I was watching, and randomly in a few minutes it resets back to the home screen again. Very annoying when it happens during a critical moment in whatever I am viewing. Also streaming is sometimes very jerky and impossible to watch. I know its not my internet but the TV because any other TV or device streaming the same app is fine. I missed the return window, or I would return this and start over. I miss my old regular TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are very sorry to hear about the significant issues you're experiencing with your TV. The unresponsive remote, random resets to the Amazon Fire home screen, and jerky streaming are all extremely frustrating, especially during critical viewing moments. We understand your disappointment, particularly after missing the return window. It's unacceptable that the TV is performing so poorly, and we regret that it's causing you such inconvenience.
The problems you've described indicate potential hardware or software malfunctions that are impacting the TV's stability and performance. Please contact our customer support hotline at 1-877-467-4289 so we can thoroughly investigate these issues and explore potential solutions, even though the return window has passed. We want to try and address these problems and improve your viewing experience. - Carl | Insignia Products
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect over doors and in-between. Picture. clear and bright.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, MartinB! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV fits perfectly in your space and that you're enjoying the clear and bright picture quality. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV! Ivy | Insignia Support
Don't have to spend a lot to get a good thing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older tv, works a treat and actually has more features than the tv it replaced.
I would recommend this to a friendGood Portable TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV with a good display. With 'Fire TV' built in, it is easily moved from room to room without the need for any other external hardware to stream content.
I would recommend this to a friendGood overall and great for price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just not a huge fan of Fire as a software. I prefer others. However the TV is fine and works great, and although the software can seem slow at times, it's not so noticeable that it's a daily annoyance.
I would recommend this to a friendGood Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good TV for the price. Has multiple inputs better than others.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find our TV to be a good value for the price. It's great to know that you appreciate the multiple inputs it offers compared to other options. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Perfect for RV bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this TV for antenna stations and it works great. Locks the over the air station in with no distortion.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for taking the time to share your wonderful feedback about your Insignia 24" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it's working great for your antenna stations, and that you're enjoying crystal-clear reception with no distortion. It's always great to hear that our products are meeting and exceeding customer expectations, and we're glad to have been able to provide you with a reliable and enjoyable viewing experience. Thank you again for choosing Insignia! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
Lots of features, VESA + 3rd party apps FTW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote with voice control is noice, apps are quick and handy, like that you can install 3rd party apps for unique content. Cheap. Wish it had higher resolution, but good for the price. Great that it is VESA compliment. Mostly why I got this so I an use on my monitor amr.
I would recommend this to a friend
No complaints
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Works well. I just wanted a basic tv that works weel enough to use in my room. No complaints.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We’re glad to hear that you’re satisfied with the TV and that it works well for your needs. It’s great to know that it meets your expectations as a basic TV for your room. Your satisfaction is important to us, and we’re happy to hear you have no complaints.
Keith | Insignia Support
Great Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellnt pickup at the location. Product works great right out of the box.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is working great right out of the box. It's wonderful to know that you had an excellent pickup experience at the location. We appreciate your support and hope you continue to enjoy your new TV! |Angelica| Insignia Products|
