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Customer Ratings & Reviews

$1,999.99
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Comp. Value: $2,789.99

Customer reviews

Rating 4.7 out of 5 stars with 1523 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,523 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Samsung refrigerator, the glass doors give it a classy look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I have no issues so far. Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! It has the perfect amount of space and is so aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful!! super spacious, a very good refrigerator option

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and it looks amazing. The panels add the finishing touch.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek and sharp - so nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this appliance and not to mention it is sleek and looks so sharp in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Keeping it cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new refrig nice addition to our kitchen and looks great and fits nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony Ritschard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, love the filtered water pitcher and the over all size of the 3-Door French Door Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything about Best buy is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully everyone can come and check it . Good services and devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty Ends, Problems Begin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my refrigerator purchase and the service that followed. I bought a 2-year warranty plan with Best Buy, and right after those 2 years expired, the water dispenser stopped working. I contacted Samsung directly, and they told me the part I needed wasn’t available. Instead of resolving the issue, they tried to charge me and even suggested I purchase another water filter—even though I had already bought two genuine Samsung filters and was still having the same problem. It’s been over a month now, and the issue remains unresolved. The customer service from Samsung has been terrible—unhelpful, dismissive, and unwilling to stand behind their product. For the cost of this appliance, I expected much better quality and support. I am genuinely questioning purchasing any more Samsung products again after this experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shawn,

      We truly understand how upsetting it must feel to have your refrigerator’s water dispenser stop functioning. We wish to help.

      I have shared the website of our authorized distributor for parts and accessories below. Please visit the website to check the availability of the part that you need for your water dispenser of this refrigerator.

      Samsung Parts:
      https://samsungparts.com/pages/supports

      In addition, you may also schedule an appointment for a qualified technician to visit using the link below.

      Repair Services:
      https://www.samsung.com/us/support/service/

      Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1151166838 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    So pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra door to access water/shelves. Love the lighting and the 2 sizes of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Happy with Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice the Beverage center was great. Lots of space. Temperature was right on target.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge - very spacious . Love the auto filling pitcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just wish it had an ice dispenser in beverage center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerator nice size just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful, very spacious and it does what its supposed to. Refrigerate. The ice maker is slow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a winner!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works perfectly for me. It is arranged exactly the way I need it to be. Looks good. Easy to clean. It's a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! The water refill station is so convenient and the inside is super spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and love the look. Very easy to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. I like the slick design, its eady to clean the front. Love the two different sizes of ice.

    I would recommend this to a friend
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