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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4162 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,162 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great price! Could not ask for much more very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new insigna tv. Easy to use smart remote. Quantity picture and awesome value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, BarbaraL! So glad you’re enjoying your new Insignia TV—easy controls, great picture, and a fantastic deal? That’s a win all around!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for bedroom, great picture, easy to navigate through apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So wonderful, I bought a 2nd one the next day!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is grea; great picture, great features! As a Fire TV, the OS works smooth and it replaces needing a DirecTV box (being on the same network as my DirecTV, i just had to use the app built in), uses wireless-ac (5.0 GHz band), and is overall a great tv for any bedroom in the house, for guests and residents alike!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this brand second time purchasing. Quality is great and affordable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! It's great to hear that Insignia has delivered quality and affordability consistently. Finding a brand that earns repeat purchases shows real trust in its products. Glad you've had such a positive experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nice amazing TV thanks best buy I'm gone enjoy my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good until it wasn’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WAS A great TV for my son. Simple-easy to use and overall a great purchase. However, we bought this in December 2024 and now in July 2025 it’s no longer working. He was watching it and it suddenly became “glitchy” and then The screen turned all different colors and then black/purple. We can hear thr volume but the screen is blacked out- very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re glad to hear the TV was a great fit for your son and that it was easy to use and set up. We’re truly sorry to learn about the issue you’ve encountered after several months of use. We understand how disappointing it must be when a product that once worked well suddenly stops functioning properly. We take this kind of feedback seriously and are committed to supporting you through the next steps.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price very good picture and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv for its price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for its price. Came exactly as promised and great clarity

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Great upgrade from my last. Will definitely recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We’re thrilled the upgrade delivered on picture quality. Appreciate the recommendation—enjoy your new TV!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great, the pictures awesome I love the Fire TV. And the price was amazing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! Awesome picture, smooth Fire TV experience, and a great price—sounds like a triple win!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv excellent service. Quality of product is perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for the kind words, LourdesV! We're thrilled to hear that you're enjoying the Insignia™ 42" Smart Fire TV and that both the product quality and service met your expectations. Your satisfaction means a lot, and we're glad the TV is delivering an excellent viewing experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture at a very good price point. Overall very nice TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Appreciate your take! A solid picture paired with a wallet-friendly price is a win in anyone's book. Sounds like the 42" Insignia F20 Series is hitting that sweet spot where quality meets value—just how home entertainment should be. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I loved this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV. It's easy to use. The attention of the store managers was very kind.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much for your kind words, JuanA! We're delighted to hear that you're loving your Insignia™ Smart Fire TV and finding it easy to use. It's also wonderful to know the store team made your experience even better—your feedback truly means a lot! Jeth|Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was good incredibly light easy to hang on a wall great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and Picture and sound. was easy to mount on the wall light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Fit perfectly on my mantle. Great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality! Great combo buying tv and sound bar same time. Both easy to set up too! Highly recommend both of them! Great together!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback. We are thrilled to hear that you are enjoying the excellent picture and sound quality of your TV and sound bar combo. It's great to know that both were easy to set up and that you highly recommend them. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price clear picture great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that I use for my work monitor. Great for split screen usage for work or for gaming.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Konect! Sounds like a perfect dual-purpose setup—great for productivity and gaming. Glad the TV is working so well as a monitor!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

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