Customer Ratings & Reviews
- Model:
- NS-PA3BT5A2B22
- SKU:
- 6500986
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Bluetooth 5.0 USB Adapter for its ease of use, broad Bluetooth compatibility, and overall performance. Users appreciate its compatibility with devices like PS5 controllers, good range, and small size. While the adapter is generally well-received, some users have reported connection issues.
This summary was generated by AI based on customer reviews.
A title
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for my Xbox to try and get Bluetooth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Bluetooth 5.0 USB Adapter. We're sorry to hear that it didn't work for your Xbox.
We understand how important it is for your devices to connect seamlessly. While this adapter is designed to work with laptops and desktops, it may not be fully compatible with all gaming consoles. We recommend exploring alternative solutions that might better suit your needs. Our customer support team is available to help you find the best option for your setup.
We appreciate your feedback and are here to assist you further. Thank you for choosing Insignia™. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986
Never worked for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My PC cannot identify this and cannot connect it to anything. Product returned.
No, I would not recommend this to a friendNot with Windows 11 Pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason, this dongle would not operate properly with Windows 11 Pro. The drivers offered did not fix the issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Skitz. Thank you for writing a review about our Insignia Bluetooth USB Adapter for LAptops and Desktops. I apologize that the dongle would not operate properly with Windows 11 Pro. I know how inconvenenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Return policy is horrendous.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was 2 days late returning this item, which was unopened, and unused. I will not be going back to best buy for anything else.
No, I would not recommend this to a friendLocks up continuously
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few minutes of use it locks up and has to be removed and then reinserted.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you've experienced with our product locking up after a few minutes of use. It's essential that our products provide reliable performance, and we regret if this was not the case for you. This issue may be related to various factors, including compatibility or software issues. We recommend reaching out to our customer support team for further assistance and troubleshooting steps. Your feedback is valuable to us, and we'll use it to improve our products and services. Thank you for bringing this matter to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986
Not Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 5 days... It would turn on and off randomly. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sammi! It is very unfortunate that you experienced this with your purchase, but this is an isolated situation. You may process a return and exchange as long as it is within the 15-day period. Make sure that once you come to our store, bring in the item together with the proof of purchase and the card that you use to purchase it.
JC | Insignia Support
I bought for my nc bose 700
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my nc700 bose headphones and it didn’t work im going to return them tomorrow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Bluetooth 5.0 USB Adapter. I'm sorry to hear that it didn't work with your Bose NC700 headphones. Your feedback is vital as it helps us understand compatibility issues and where we might improve our products. It's great that you're taking the step to return it, and we hope you find a solution that works well for your needs. If you have any further questions or need assistance, feel free to ask! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986
Did not work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work connecting my logitech keyboard. I just might have to get a USB specific to this manufacturer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. 1. Make sure NS-PA3BT5A2B22 already installed and work fine.. 2. Please make your Logp keyboard has Bluetooth connection function, or missed your keyboard's USB receiver. 3. NS-PA3BT5A2B22 is Bluetooth adapter, just connect Bluetooth device to computer.
Black and bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not pair with any of my bluetooth devices tried several times with no go on any device
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesG!
Thank you for taking the time to review our Insignia - Bluetooth 5.0 USB Adapter for Laptops and Desktops Compatible with Windows 8.1, 10, and 11 - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
no driver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working with windows 11! Even asus or windows drivers do not solve the problem.
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work as advertised driver couldnt install on my pc. Im very tech savy and coukdnt get it to work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. ensure your PC or laptop are Windows platform, because this adaptor only works on Windows platform, and ensure the Windows Update function enabled with internet is available.
Not worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very useful, didn't work for even BestBuy brand.
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tgis when a laptop loat bluetooth. Never could get this to work on that laptop.
No, I would not recommend this to a friendWhat?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What kind of Bluetooth USB adapter requires Windows Only to run? This one!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jwelch73,
Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
- Pros mentioned:Bluetooth
Bluetooth adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and easy to use and setup. My pc’s Bluetooth was broken and this took me not even 5 minutes and it had Bluetooth again.
I would recommend this to a friend - Pros mentioned:Compatibility, Range
Very useful for living room PC gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use a wireless PS5 controller on my PC so I could play GOW/TLOU/Story-driven games in my living room. It has a pretty effective range of ~15ft with very little latency (~5ms) so pretty on-par with console gaming. Price was consistent with other adapters, and no issues! Plug in, automatically downloads necessary drivers, quite idiot-proof (can confirm)!
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Easy install, works perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was getting fed up with using a long headphone cable for my desktop work computer that doesn’t have Bluetooth. This device was installed easily on Windows 10 once I located the correct driver on their website. Pairing with my headphones was simple and I can now roam around my office without getting tangled up. Really pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Bluetooth adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a gaming pc that didn’t have Bluetooth. Works great
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Worked great with my gaming PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very cheap and worked great for my windows 10 gaming computer without a built in Bluetooth chip. I used it to pair game remotes to my computer and I’ve had no issues so far
I would recommend this to a friend - Pros mentioned:Bluetooth
WORKS! Gives you Bluetooth to devices!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, works, and has nothing to install, it comes ready to use. I recently lost the USB receiver that came with my Logi MX Keys, but needed to connect this via Bluetooth, which my old PC did not have the capabilities for. Plugged this and immediately found all of my Bluetooth devices without having to make large upgrades. Simply amazing, glad I took the chance even though the associate told me it couldn't be done.
I would recommend this to a friend
