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Customer Ratings & Reviews

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$479.99
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Comp. Value: $599.00

Customer reviews

Rating 4.5 out of 5 stars with 321 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop, especially the smooth touchscreen, overall performance, and processor speed. Many appreciate the screen size and find the laptop easy to use. Some customers mentioned the weight of the laptop and expressed dissatisfaction with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 321 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better Chromebooks out there today. No issues, great specs (for chromebook) and good build quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is pretty and the keyboard spacing is perfect. I'd buy another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unpleasantly surprised..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't notice until I opened it @ home missing page down button..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!! I haven’t had any problems. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it for my school and then help me to study from it It’s really good thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Too heavy, bad screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is too heavy and the screen is nor bright enough. Returned it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Caro,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. Have you tried increasing the brightness using the larger gear icon?
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2212022513-0001) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    best buy geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much. Everyone is wonderful and so helpful. They answers all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exploring Chrome book after having used Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all there is to learn about what this computer has to offer! Will have a better review later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. Fast, charges fast, and the screen is crisp and clear when streaming shows. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to fold it in half. still getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy and great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect condition even though an open box. Price very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my computer. I recommend asus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine for value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for value. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Would recommend this unit to anyone! Great deal on it as well when i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very happy with the purchase. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, still getting used to differences from old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s probably really good but I’m still learning to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I wanted. Easy. Simple. Convenient to use at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but comes with just 128GiB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but it comes only just 128GiB of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my son to use while in high school.

    I would recommend this to a friend
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