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Customer Ratings & Reviews

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Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2762 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,762 reviews
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    i love my washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I'm in love with my washing machine, it's very pretty and the best thing is that it doesn't take up space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because our machine died, after waiting 3 months for delivery I was very satisfied with the machine. Only thing I wish I had known is that it is very sensitive about airflow, I live on a bottom floor of a condo unit, and the vent goes up to the roof and shares with 4 other units. The machine likes to throw d80 errors. But it is because of the vent hole is 50 years old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great and quiet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for our condo in Naples to save space in laundry closet and has quit washer works great looks great and a real space saver. Would not suggest for large family but great for 2-4 people.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great W&D set fits in our small condo.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great, space saving units. We were unable to fit most units into our small condo, but this stacked pair was recommended by our Best Buy team and they were spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the WashTower for a few weeks now and we are loving it. Gave us much more room in our small laundry room. The unit runs smoothly and quietly and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster of a machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set . Works great looks great . We have 11 people using and this machine take it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, delivered on time. LG makes the best and easiest to operate appliances on the market. These stackables fit perfectly in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coming to best buy, I actually get more For my money. Keep doing what you're doing and thank you guys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to set fot air dry. This is a nice looking wash tower but was expecting better. Have option to use remotely but why?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BruceL. Thank you for sharing your experience with us. We understand your inquiry regarding the features of your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. To use the Air Dry function, you can select the Air Dry or Delicate cycle on the control panel to tumble the clothes without high heat. Regarding the remote start, this feature allows you to monitor cycle times and start your laundry from your smartphone for added convenience.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/J7G564PZRS
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice and steam lined Super space Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good… I like that you can do a quick wash in 16 minutes. I haven’t done enough types of loads to really figure out all of the options. So it’s hard to give a very accurate review. Loving it for the space saving capability snd sleek good looks!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Splashy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stack setup. It saved so much space in my laundry room, one of my favorite purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG-Smart Front Load Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-functioning and performing LG-Washer Dryer Unit. I would recommend this to my fellow buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good WasherDryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working washer/dryer system that is also compact.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small, but mighty!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Small enough to fit into my bathroom and so convenient. Takes awhile to get used to the settings, but even the kids can do it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything i needed and some. Gonna have this for a while

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Best in the class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great quality! 100% satisfied!!! Saves a lot of room + has Wi-Fi!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stacked unit!!! Washes and dries beautifully. Very quiet with quick wash options. Love this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stacked machine is extremely nice. It is heavy duty and is perfect for a small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry tower provides plenty of capacity for washing items. The control bar in the center is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great. My wife lives it. Great unit.

    I would recommend this to a friend
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