Customer Ratings & Reviews

This tech is very inspiring. I'm a long-time precsribed hearing aid wearer, so I was very excited about this item. The features and price are extremely compelling. I greatly enjoyed my time with them. The hearing test was intuitive, and sound enhancement (along with the streaming ) were exceptional. The only critique are the size and poor battery life.. When the manage to shrink the product and squeeze a day of usage out of the battery, ill be an ecstatic customer!

Look like Malignant Growths on your ears! Huge! You won’t want to wear them in public. Besides that SHORT battery life.

I am an octogenarian living in denial. I dislike the behind the ear hearing aids that ells he world off my senior status. I have two pairs of them because insurance offered them to me. I have not enjoyed them. They amplified he background noise and difficult to wear. I dreamed of hearing aids that look like the wireless headphones young duds are wearing. HP hearing aids fi my need. They are excellent bluetooth earphones offering rich sound, they also amplify speech and TV sound. I used to get lost in an amplified speech, for excessive echo and bass. HP hearing aids filters the bass and rumble, I can now understand the Sunday sermons. I'd give this hearing aids a 5, if available in "attractive" colors.

I'll make this simple. As for a hearing aid, they work fantastic except in wind. They keep shutting the sound off drastically. Makes sense but they should ramp down some. There is a bug with them though. I bought 2 pair. 1st out of the box the "Connected/Disconnected" voice, music playback and phone call was distorted, staticky. Returned and had another pair the next day. 2nd pair not issues everything was working great till day 3. Same issue. Emailed support and the only option was to return. Do note, sometimes putting them back in the case would cycle their power and would fix it, but the next time/day I go to use them, same issue. The issue didn't matter if they were connected via BT or not, didn't matter which phone they were connect to either. There is a bug, hopefully they can get it fixed. I really liked them but I am trying another version of them.

Waste of money. Quit connecting after 1 week. Returned and got a previous used pair. They quit after 3 days. Batteries were charged. Turned phone off for 5 minutes, restarted. Nothing! Uninstalled the App then reinstalled the app. Still nothing. The thing is I liked them when they worked. Could hear great on the phone and most conversations.

I would give five stars for function and one star for reliability/longevity. I bought two pair, largely because of the limited battery life. In both sets, the right ear hearing aid failed completely. I am currently contacting HP.

I've had my hearing aids two days and the right one isn't working at all. I can't pair/unpair, there's no sound, nothing. I called HP and had to leave a voice mail. I also emailed them and haven't even gotten the usual canned "We'll respond asap" response. This is very disappointing for such an expensive item.

Good for the right person, didn't work for my Mother in law they were too bulky. Sound was fine just couldn't get her to use them

This product deserves serious consideration. Excellent for cell phone calls. Does enhance TV hearing. I recommend the use of foam ear plugs when wearing. Reasonable price for a quality product. Easy to use with HP software on your phone. Ability to retest the individual ear settings whenever you desire is a plus.

Sound adjustment good. Too bulkey for your ear. The left device cracked within 48 hrs of purchase. Setup was easy.

First unit failed to link with phone. Has to return anf have another shipped. Second unit works fine.

I bought these hearing aids 6/4/2023. So far they sound better than the ones i purchased an insane amount of money for. Very good. Overall a great buy for the money. Bluetooth, wear like buds, good with music. If you have moderate hearing loss. These are the ones to get.

I really liked what I had read about the HP aids got them home and way too large,made my ears sore just trying to get them to fit right then couldn’t get them to Pair with my iphone so sorry but had to return them

Great except they didnt fit my ear. !!!!!!!!!!!!!!!

I purchased these on 5/16/23 and on the morning of the 17th they were dead; wouldn't connect to the smartphone app or turn on. I contacted HP customer service and was told to exchange these at BestBuy which I did on 5/18/23. Now on 5/30/23 the second set is DOA just as the first set. HP Customer service says they are becoming aware of a problem and are working on it, have a nice day. That's not a good answer as far as I'm concerned. They're great while they work but two sets in under a month bad is a bit much!

Size and comfort level are lacking. Battery life is not good.

The right earpiece had distortion when in Blu Tooth mode. Did not try the hearing aid function because the hearing app to make the adjustments could not be installed on my phone, a new android. The app was not capatible with the OS on the phone. Hearing aids will be returned because the cannot be used as intended.

Worked with them for a few days, changing ear tips for better fit. I could not get them to stop squealing or falling out of my ears. Batteries lasted 2 1/2 hours only.

I purchased the HP - Hearing Pro and as a promotion, a free pair of the Nuheara - IQbuds 2 MAX Personal Hearing Amplifier. For my particular hearing challenges, neither pair were very helpful. In most environments, I was able to hear voices more clearly without the hearing aids. I would not be able to recommend either as a hearing aid. That being said, the Nuhera IQbuds were much better ear buds and offered much more control through the associated app. For use as ear buds, the Nuhera IQbuds were very good but are also very expensive. There are better ear buds for a better price.

These worked wonderfully... for one day. Then they wouldn't turn on, even though when I put them in the charging case, the light showed green (fully charged). There is no manual switch or reset button - you can only put them in the charging case (which is supposed to automatically turn them off), then take them back on, which should turn them on. I tried contacting their tech support. Phone call got me "no representatives are available, please leave a message." Email got "we will try to get back to you in 24 to 48 hours." It seems HP has licensed these from Nuheara, which is based in Australia... and thus 12 hours ahead of me here in US Eastern time, making phone support difficult. I brought them back to Best Buy and exchanged them for another pair. Those also worked for one day and then quit. 52 hours after my original email, the support got back to me... to ask me the serial number and where I bought them. I sent that back, and they sent me the same instructions as in the manual, just written out step-by-step. Ultimately, I decided to return these and get another brand, which I am using now. They've been working fine for four days now. It's a pity, really - the HP hearing aids were less expensive, and did a very good job while they worked. Looking at other reviews, though, it seems other people have also experienced them failing very soon after purchase. If they can fix that, and maybe get some US-based support so it's possible for their US customers to reach support during normal daytime hours, that would fix the issues I had, but as it is, I can't recommend them.