Customers are pleased with the refrigerator's water dispenser, spacious capacity, and perfect size for their homes. Many appreciate its overall performance, sleek design, and quiet operation. However, a few customers reported receiving the refrigerator with some damage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-435 of 435 reviews
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Nice 33-inch refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are constrained in the width, and it fits in the space available, and the doors open wide despite the wall to the left. It is much larger than the old refrigerator. The added height and depth works good for a 33-inch refrigerator.
It is quiet and looks good in the Kitchen. Items in the door stay as cold as items on the shelves.
I would recommend this to a friend
Pros mentioned:
Water dispenser
Rated 5 out of 5 stars
Great Refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've been very happy with this purchase and Samsung has done the right thing by moving the ice make to the freezer section, which they didn't do on previous models. Love the different size ice cubes and the water container and dispenser.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Refer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much quitier and less running compaired to the old clunker.
I would recommend this to a friend
Rated 5 out of 5 stars
Good purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spacious inside and yet fit into a smaller space. Easy to use love the beverage center and freezer on the bottom with two sizes of ice
I would recommend this to a friend
Rated 5 out of 5 stars
BEST SMALLER FRIDGE
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was discouraged when I had to purchase a smaller fridge due to size restrictions but this fridge is the best option for this size and we have been pleased with it! The beverage center is the best part along with the double ice maker!!
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing!!!! Side water filter is the best feature! You can control it from your phone as well!!
I would recommend this to a friend
Pros mentioned:
Capacity, Water dispenser
Rated 5 out of 5 stars
Refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the refrigerator has more room then the last one we owned, love the two different sizes of ice.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Very satisfied
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our new Samsung refrigerator seems to be just as roomy as our old, larger one. Plenty of space for all of our food. The freezer is surprisingly more spacious than we expected. The water dispenser is inside so obviously you need to open the door to use it, but the upside is the nice, clean look outside which we really like. It’s only been a month, but we’re happy with our purchase.
I would recommend this to a friend
Pros mentioned:
Water dispenser
Rated 5 out of 5 stars
Samsung French Door Fridges are the best!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice effective layout. Convenient spacing on doors. Love the automatically filled water pitcher on the door, you can quickly pour filtered cold into a glass in 2 seconds.
I would recommend this to a friend
Pros mentioned:
Water dispenser
Rated 5 out of 5 stars
Love it
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had our fridge for almost a month and have had no issues. The geek squad guys were amazing and showed us how to use the features. We love the beverage center!!!
I would recommend this to a friend
Pros mentioned:
Water dispenser
Rated 5 out of 5 stars
Great fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the new fridge the double ice and beverage section
I would recommend this to a friend
Rated 2 out of 5 stars
Dents
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the refrigerator, but the freeze door already has dents on it. We are a couple in our 60’s so no little kids or pets. I’m going to call Best Buy and Samsung to see what they can do about our problem!
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi PaulV,
We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about loving the appliance while noticing dents on the freezer door.
Concerns about dents or exterior condition at the time of delivery are typically handled by the retailer, and contacting Best Buy at 1‑888‑237‑8289 is the right next step so they can review the situation and discuss available options.
For your records, your Samsung reference number is 1152190567.
Thank you for sharing your feedback.
Jeffrey Samsung Care
Rated 5 out of 5 stars
Outstanding
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The open box items are an incredible value at Best Buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Look the picture is good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does this refrigerator come with install asembly service?
I would recommend this to a friend
Rated 1 out of 5 stars
Repair Nightmare
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased: 12/20/2024
Broke: 12/29/2025 (just out of warranty)
Pros:
- None worth mentioning given the issues
Cons:
- Failed just after warranty expired
- Expensive and time-consuming repairs
- Difficulty finding replacement parts
- Poor customer service
Review:
I purchased this Samsung refrigerator for $1737, expecting a reliable appliance. Unfortunately, it broke down just days after the warranty expired, with the water and ice dispenser completely failing. The repair process was a nightmare:
1. PC Richard's warranty service was unhelpful
2. Local repair person couldn't source parts ($150 for diagnosis only)
3. Had to use Samsung's repair service, which took over a week to arrive
Total repair costs: $587 (nearly 40% of the original price)
- $120 for Samsung's service visit
- $188 for parts
- $95 for labor
- Plus $150 for initial diagnosis
The refrigerator was non-functional for almost 3 weeks, causing significant inconvenience. Given the high cost, premature failure, and difficult repair process, I cannot recommend Samsung refrigerators. The combination of poor reliability, challenging repairs, and expensive service makes this a regrettable purchase.
I strongly advise against buying Samsung refrigerators. The potential for costly breakdowns and the hassle of repairs far outweigh any benefits of the appliance's features or design.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi JackieO,
We can feel your disappointment with this fridge. We are here to help you.
We understand how important it is always to have a working fridge as this is a great help in many ways. We are happy that your fridge is working now.
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.