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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,081 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size with plenty of room to store all our needs it is not over loaded with features we do not care about once the novelty wears off. This is my second one and yes i would buy a third

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG - 27.7 CU REFRIGERATOR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern look and matches the rest of the appliance. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It just took us 3 tries to get us one that works. So that was a huge pain. But now we have a working one this one is fantastic. Plenty of space, easy to change filter. Ice maker does good. It’s a solid option.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in our new house, lots of space and holds a lot more than our last fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good lots of room works well. shelves easy to move around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great fridge with no issues.got it open box too

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    CR Top Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is a standout choice, rated highly by Consumer Reports. Its spacious design and flexible door options make organization a breeze. The deep bottom freezer offers ample storage for large items. Plus, its sleek design adds elegance to any kitchen. If you want top-rated performance and thoughtful design, the LG refrigerator is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the ice cubes which are the perfect size. There's plenty of freezer space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep and Spacious Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious and goes deep! I was surprised at the amount of space that we had in there. I use a lot of ice and I like the size of the ice cubes. They are not large and not the long ones that I had in my old refrigerator. The water dispensing speed is also nice with good amount of pressure in the spray.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large freezer and refrigerator space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking with plenty of space in the freezer and the refrigerator sections.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator, no complaints and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge, sleek design, plenty of storage and plenty of shelving, wipes and cleans easily highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this isn't the LG we ended up with we did however end up with it for a month. I love the space in this refrigerator we ended up with a slightly smaller one it too was spacious. It is very attractive and smudge free, It also has duo ice makers. The one on the door is slim and space saving, allowing you sufficient storage space. I chose standard size instead of counter depth and I'm so glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it has plenty of space and the delivery staff was friendly and awesome to work with

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, and looks great .Has been a great addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG needs to do better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a reflection on Best Buy, but LG needs to pay more attention to the outgoing quality of their product…Best Buy did their best to make things right…it puts the customer in a very difficult situation when your prepared to accept your fridge after having sold your old one and now you don’t have anything for another week… Best Buy offered a small fridge to help but not nearly big enough…they did their best…and it’s appreciated…Geek guys were put in a bad situation but they were very nice…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working out very well. Ice and water dispenser on door is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG 27.7 Cu. Ft Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for several months so I believe I can give a qualified assessment at this point; I have not installed the app as I see no point in it. It seems to be cooling ok, however the temperature settings I set refrigerator and freezer to on the outside definitely do not match what temperatures are on the inside as I purchased two separate thermometer to verify and the degree measurements were significantly higher so I don't know why or if that is a defect. The two vegetable bins are spacious enough but the shelving is poorly designed. There is no way to keep a milk or half gallon container on the shelves and the only place is inside of door which is supposed to be the least cold place to store. So, inside of the door is the only place to store taller items such as a half-gallon of milk, I doubt there would be enough width for a gallon container. The ice machine seems to be working ok, it has clogged up once but I'm hoping that will not continue to happen. The water dispenser works well so I'm happy with that. I wouldn't have purchased this refrigerator if my first choice had been available sooner, but I just couldn't continue to wait. I previously had an LG 30.7 cu ft. refrigerator which I never had one problem with until the compressor died 6 months after the 10-year warranty ran out. Because of space and design issues of my new LG, I was forced to buy a small refrigerator to keep drinks and some other items in. My biggest disappointment in this refrigerator is the having to keep milk and large containers on the inside of the door so keep that in mind if you purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Carol. Thank you for sharing your experience with us. We understand your inquiry regarding the temperature variance and shelving layout of your LG - 27.7 Cu. Ft. French Door Smart Refrigerator.

      We understand your concerns about the internal temperature readings and the storage space for taller items like milk containers. Regarding the temperature, please ensure that the air vents are not blocked by food items, as proper airflow is essential for consistent cooling. We also understand your feedback about the shelf design and the placement of larger items in the door bins. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Barbara’s Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks good and works great. It has more storage than my other one due to ice compartment in door

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Mrs

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Lots of room and easy to see/access everything. Have noticed that there are less fingerprints with this model. Perfect

    I would recommend this to a friend
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