Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 6532722
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
LG better than Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Was A little disappointed with ability to move shelving. But already returned one side by side fridge which didn’t fit so felt wierd about changing again. Freezer is huge.
No, I would not recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a great refrigerator just the shelves aren't as accommodating as would like?
I would recommend this to a friend- Cons mentioned:Ice maker
Regrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker did not work. I had to return the item. will not buy it again
No, I would not recommend this to a friend Great quality Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator at a great sales price. First time owning a bottom freezer unit and it’s so much more user friendly than side by side. Great product with excellent customer service from Best Buy.
No, I would not recommend this to a friendGood refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice refrigerator, but the doors slam and need to be adjusted. Not sure how to do that.
I would recommend this to a friendThe best refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item i buy it again i recommend it to anyone
I would recommend this to a friendSatisfactory Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to have as much space as we thought we were going to have.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors don’t close easily on top. You have to make sure they close otherwise it’s great and very nice.
I would recommend this to a friendPleased in Palm Beach
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The delivery experience on replacement item was exceptional. Sebastian and his assistant were professional and very helpful. They were also very kind and respectful.
I would recommend this to a friendRefrigerator review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased before with Best Buy and have always had great service and the products have always worked. We will continue to purchase from Best Buy all of our appliance needs
I would recommend this to a friendExactly what we wanted, and needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG refrigerator is exactly what we wanted. We had one just like it in our winter home in Arizona. We definitely like the French door at the top, and the freezer at the bottom.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I love the features and the quality is excellent. Would definitely recommend the product.
I would recommend this to a friendWonder worker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the refrigerator for one and a half weeks but loving it so far. The ability to see things from all angles is amazing. Also, it came with no dents.
I would recommend this to a friendLG products are crap.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG Refrigerator we have purchased. The first we had to have to compressor & icemaker replaced. We then had trouble with the freezer. By now it was outside the warrenty. We bought another LG to replace the old one. We did this to keep all the appliences matching. The new LG refrigerator has a problem with the water filter. Have had Best Buy out twice. The first tech. said I needed to buy the filter from Best Buy. Which I did. I request to have one of their techs install it. He came out and could not get the filter installed. He said the refrigerator needed to be replace and he had to call customer service. He went out to the front yard to call customer service. He then got into his truck and drove off. I called Best Buy and they didn't have any idea what was going on. They then told me I had to call LG. At his point I told them they would have to call. Whick they did I'm on hold now for the second time. (got cut off the first time).
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, ThomasK. Thank you for sharing your experience with us regarding your LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof Black Stainless Steel. We understand your inquiry and the difficulties you have encountered with your first unit, as well as the current challenge with the water filter installation on your new refrigerator. We understand that having issues with the retailer's service process and product components is concerning.
We want to assure you that we are committed to providing reliable appliances. Regarding the water filter issue on your new refrigerator, the filter is designed to twist and lock into place easily. A common tip is to ensure the new filter is aligned correctly and pushed in firmly before twisting it to the locked position.
https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-printproof-black-stainless-steel/JJ8VPZRHLK
For further assistance, specific troubleshooting for the water filter housing, and any concerns you may have regarding your PrintProof Black Stainless Steel Refrigerator's performance or service, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this LG French door. It is very roomy. It looks fantastic in our kitchen and serves our needs well.
I would recommend this to a friendLoved it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easy and fast delivery!!!!!!!!!!
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok………..,,,,,????!!!!’mmzzzxxxxcxygvermiyc miasdghjkll
No, I would not recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I love that Great cooling systems I will send my friend to but again
I would recommend this to a friendBest buy is the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service excellent electronic with excellent installation
I would recommend this to a friend- Cons mentioned:Ice maker
No ice in freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and freezer work fine but ice maker in freezer hasn't produced any ice in the 5 days we've had it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! Your icemaker is more important than ever with summer here, and it'll be our pleasure to see what's going on! We've attached a link with more info, and if issue persists after following the troubleshooting, please be sure to reach out with the second link below; we'd love to help. https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/contact ^Ian
