Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,081 reviews
Pros mentioned:
Overall performance
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
I would recommend
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator. Very stylish and looks great in my kitchen. Huge refrigerator section and the freezer is quite large. Doesn’t make a lot of ice, going to try the ice plus feature. Some of the door shelves are narrow on the left hand side. Also doesn’t have a covered area for the butter. So much nicer than my Frigidaire side by side refrigerator.
I would recommend this to a friend
Pros mentioned:
Capacity, Size
Rated 5 out of 5 stars
Happy with LG
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The space this fridge has is great. It’s wide and deep enough. So far we are very happy with LG
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
Very happy customer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge and all accompanying matching items look amazing! The style and color will elevate anyone's kitchen design. Interior space is phenomenal and the fast ice maker option really helps when needed. Definitely a great buy and I can't wait until the next time im ready to upgrade! Thanks LG!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love me refrigerator Its freezer is very large too, super silences
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
LG refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this for a week at this point and has been very good to this point. Good quality and operates nicely. The only problem we had was first day of scheduled delivery was cancelled without notice or communication of cancellation which created some issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We replaced a Samsung fridge that had the icemaker issues. So far, this fridge has met and exceeded our expectations. LOVE that the handles are not completely round and there is a lot of room in both fridge & freezer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Huge space!! The depth is unbelievable and easy to access. Nice wide door, slim ice maker in door, doesn’t take up too much space. Drawers are easy to open and close. Ice maker adequate for our family of 4. Freezer space good, Did buy bins to access bottom items easier.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Love it!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator. It fit perfectly in my space, looks beautiful and works perfectly.
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Seniors Choice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Here is a more excellent choice, very uniquely crafted along with more spaces, easily pulled out freezer draws. I love the fact that it gives ice and water and the front is stainless steel print proof.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
LG refrigerator, doing big things...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The LG refrigerator is a solid refrigerator lights are very bright and water dispenser works flawlessly, its also very quiet and doesnt throw hot air from the bottom like my old samsung. Bought this on sale and worth every penny so far definitely would recommend to anyone on a budget.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Very nice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The external ice making ice outside the interior volume gives more room to inside. the inside is quite nice. The selfs are not splitable like my old Elite, but planning can help.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is a major upgrade to what we previously had. Once you get your phone connected to the fridge you can see the temperature and adjust accordingly. The inside has lots of room and so does the freezer portion. I also like how you can get water and ice from the door.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Noise level
Rated 5 out of 5 stars
Great Fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new LG refrigerator! It is roomy, beautiful on the inside and out. It’s quiet, easy to keep clean and looks wonderful in out kitchen. Keeps everything cool and fresh.
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lot of space, good fridge. Everything has work well so far. It feels like it’s very well built.
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Damaged floors during installation
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The overall function of the refrigerator is good, but the ice machine constantly jams (ice gets stuck and you have to manually empty the ice machine).
Also, Best Buy used a third party vendor for delivery and installation of the refridgerator. During installation, my hard wood floors were scratched. After repeated efforts, I have been unsuccessful in receiving reimbursement for the claim for damages. I have reported this issue to Best Buy on at least 5 occasions, and they will not help. This is very frustrating.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Jon. Thank you for reaching out about your LG Refrigerator (LRFS28XBS) model. We understand the importance of having an ice maker that works smoothly and a delivery experience that protects your home. One step you can try for the ice‑jamming issue is removing the ice bin, emptying any clumped ice, and letting the bin dry completely before reinstalling it. This helps prevent pieces from sticking together and blocking the dispenser. For more guidance, visit https://www.youtube.com/watch?v=OoEaGguBfew. If you need further assistance, please send us an email at [email protected]. We're here to help. ^Juvy
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Top Knotch Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator. It's very big and will more than meet our needs for 2 people, including the freezer. Definitely a 5 star appliance. Also, the movers were great and very careful. The plumber who hooked up the water was great too. All round good experience.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Ice maker
Rated 5 out of 5 stars
Pleased so far
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is a replacement courtesy of Best Buy’s extended warranty. I am very pleased with the large size of the frig storage space, and with the freezer. Bottom freezers have never been my favorite but this one works well with two drawers that roll out easily. The ice maker doesn’t have a very large storage bin, and we are still experiencing a chemical taste to the water, but hope to get that solved soon.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
New fridge
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent fridge. The liquids get cold very fast. The storage capacity is amazing
The price and the delivery were extremely good.
Definitely I recommended.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my purchase fridge is very spacious looks great.
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Great choice!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to replce an 8 1/2 year old Samsung refrigerator tha quit making ice and periodically leaked significant amounts of water. I research many brands and settled on this LG model. No more Samsungs! It had large capacity with all the features I was looking for (ice and water access from door). Although I’ve only had it a week, I am very pleased. The capacity and design (moveable shelves) are excellent! It was a very good choice for me.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~ Tanisha