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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Inspiron 2-in-1's large, responsive touchscreen and its impressive performance and battery life. Many appreciate its ease of use, lightweight design, and ample RAM and storage. While some found the keyboard slightly less sturdy than expected, the overall positive feedback highlights the laptop's strong performance and features. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,531 reviews
  • Rated 5 out of 5 stars

    Great laptop for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for over a year now and it performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product at a Good Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. It’s a lower price point than the higher end Dell models with great performance still built in. One recommendation would be to have an easier way to open the laptop instead of it having to be pried open every time. Something such as a tab on the top.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy with this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Dell Inspiron 16.0 laptop for about a month or more. It is much better and faster than the previous laptop I had, which I think was lenovo. Great memory capacity, speed and overall performance. I am very happy with this purchase. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best deal at best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop from best buy last year and the good thing is that it’s still works very smooth and the best place to get promotional deals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Exceed expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the computer's performance in all aspects. Easy to use, good speed, nice display.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell Inspiron 16 inch laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Dell computers. Never been disappointed. This is my first laptop (2in1) and I absolutely love it. If you're looking for a laptop with a quality reputation and decent power don't overlook this Dell!! Totally happy with mine!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Inspiron 16" touch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in, I am loving this laptop. Very fast, like it's ability to be used as a touch screen. I usually have it attached to a second monitor for doing work and that is working well. It was easy to set up and migrate by files onto.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell-Inspiron-16.0" 2-in-1 Touch Laptop-13th Gen I

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell-Inspiron-16.0" 2-in-1 Touch Laptop-13th Gen Intel Evoi7-16GB Memory 1TB SSD-Platinum-Silver. The unit was a personal laptop for home use. It has been an excellent unit with no problems. It meets all of my current performance requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is really good. I researched this for awhile as it was for a 12 year old. It will hold the test of neglect. Not the lightest machine for sure. Touch screen is really nice addition. My son really enjoys it. Setup was very simple out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable! This unit easily handles anything I require of it. Great storage, vibrant display, light weight and very portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multiple use computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have minor bugs with volume and screen but overall great computer for personal and work. Great storage, flexibility, can use it as a tablet which is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    GOOD PROCESSOR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this laptop, it has a good processor. efficiency but I don't like the keyboard no numeral keyboard. I think can be more modern with best technology and sign in system is obsolete no face id no fingerprint.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7mo later, pretty good, mouse board a bit squirrelly

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything I was looking for and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of this computer are everything I was looking for. I’ll search for sometime now and almost bought a MacBook. But went with the Dell because of you features that this computer has. The tools in one display is awesome lighted keyboard, speed, size and got a great deal at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop. Easy to set up. Great speed and very clear display. The features, such as the backlit keyboard and touchscreen display, contribute to this computer being a very good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing touchscreen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen Is amazing. It Is a light laptop with great performance. Definitively I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was quite great, it is a computer that has a lot to offer, you have to give it a chance since it handles quite well and is quite fast when browsing the Internet, I personally would recommend it and buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Dell Inspiron Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inspiron computer was the closest to what I needed and had most of the features I wanted. The first one that arrived had heat issues and was returned. Best Buy Geek Squad staff have been super in helping me get my computer set up and running properly. The computer appears to be running smoothly and I have had no further issues with the device.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There RickW,
      Thank you for taking the time to leave a review of your Inspiron 2-in-1 Inspiron touch laptop. We are sorry to hear that you were experiencing an overheating issue with your initial device. However, we are happy to hear that you got the issue resolved. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. If you experience that issue again, I have provided troubleshooting steps below.

      Here are the steps to help resolve your overheating issue:
      1. Inspect and clean the air vents and fans.
      2. Restart the computer.
      3. Update the BIOS and Chipset driver.
      4. Download and install Microsoft Windows updates.
      5. Run a hardware diagnostic test.
      6. Use Dell Power Manager to manage thermal performance.
      7. Improve efficiency to reduce heat.
      8. Perform a Windows System Restore.
      9. Restore the computer to factory settings.

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well, as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well, no issues. It is rather quiet, battery is good for my use (no gaming, regular browsing and office apps).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had got last February an this computer has has been great , with the memory and processor speed I totally recommend it

    I would recommend this to a friend
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