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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 234 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the ample space, multiple ice types, and large capacity of this 30 cu. ft. 4-Door French Door Smart Refrigerator. Many appreciate the sleek design and quiet operation, while some find the shelving arrangement and water filter replacement challenging. Positive feedback frequently highlights the refrigerator's size and ice-making capabilities. However, a few users mention difficulties with shelf adjustability and water filter access.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 234 reviews
  • Pros mentioned:
    Ice types

    Rated 5 out of 5 stars

    Its awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this huge refrigerator. It has 2 ice makers that give you multiple sizes of ice cubes. It runs very quietly and is easy to move for cleaning.It has surpassed all my expectations. I got a great deal so I could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ice types

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great fridge with 3 different types of ice... with me having a big family its good to know we will never run out ice. I also like the smart connect app, with little ones it let me know when the fridge is open amd closed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Size

    Rated 5 out of 5 stars

    My new love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more than enough room in my new refrigerator. The 4 types of ice blows my guess away. With these many options it makes it harder from them to select which type they want. This refrigerator looks amazing in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelves, Water filter

    Rated 3 out of 5 stars

    Great size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and roomy, water filter hard to put back in after taken out, the plastic shelves and buckets on door wish they were bit stronger but over all I love this

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have an effortless experience with the refrigerator, BonBon. Let us help you out.

      Here are steps to removing the shelf/drawers and cleaning guide. Please see the link and hyperlinks and watch the full video for more details.

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146647570, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity, Ice types

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Where do I begin? The three ice makers? The fact that it truly is fingerprint resistant? The large capacity? The sleek look? All of the above!

    I would recommend this to a friend
  • Pros mentioned:
    Ice types

    Rated 5 out of 5 stars

    Great refrigerator and amazing customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is working great. It has plenty of room and 2 ice makers. It has 2 freezers. I would prefer one of the freezers be a refrigerator but it fine. If you remove your cup too soon from the water dispenser it will drip onto the freezer handle. Not a big deal but just remember to give it 3 extra seconds. Overall we're pleased with the refrigerator but the men who delivered and installed it were fantastic. They were tired and one was sock but they were so kind and took grrat care to get it in my home without damaging anything. Bestbuy's doing something very right with their customer service. Every contact I've jad has been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerators are a compelling choice for those who value modern design, cutting-edge features, and efficient storage solutions. They elevate the kitchen experience with their stylish looks and innovative technology. However, they may come with a premium price tag and require a bit of a learning curve for certain features. If you're considering a Samsung refrigerator, conduct thorough research on specific models to ensure they meet your needs and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! It has sooo much room for all sizes of food containers. Also love that it makes 4 different types of ice. I highly recommend this model

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful with lots of space. I love the variety of ice cubes and the quantity it makes. Filtered water tastes amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    In love with my refri

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent purchase. So much space. Details are beautiful. Love the ice it make. So convenient. Absolutly, would recommend to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large, nice inside layout, has two ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in december Works amazingly! It is SOOO spacious, and quiet. I got a 5 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. We love the four different type of ice the ice dispenser gives. Very quiet motor. Very spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 different styles of ice. There is so much room in fridge I cant figure out how to organize and maximize the space

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    Excellant quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my existing space. Love the 4 kinds of ice. Finger print resistant stainless. Lots of room. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    You won’t regret it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, lots of room, it’s perfect with all the compartments, love the fact that makes 3 different sizes of ice, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    Best fridge for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we’ve owned. Love the different kinds of ice. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ice types, Space

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I love the 4 different types of ice! This thing holds a ton of food!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice types

    Rated 5 out of 5 stars

    Great ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking refridgerator, super large capacity and 4 kinds of ice. So far I'm liking it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    ShellyD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has got a great capacity ,is well organized with functional shelving and areas.

    I would recommend this to a friend
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