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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 235 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the ample space, multiple ice types, and large capacity of this 30 cu. ft. 4-Door French Door Smart Refrigerator. Many appreciate the sleek design and quiet operation, while some find the shelving arrangement and water filter replacement challenging. Positive feedback frequently highlights the refrigerator's size and ice-making capabilities. However, a few users mention difficulties with shelf adjustability and water filter access.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 235 reviews
  • Rated 5 out of 5 stars

    samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received and installed on time. The staffs who completed the sales and the staff who deliver and installed the item were all professional and courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always. Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this refrigerator and already love it. Very happy with the whole process. I’ve purchased several major appliances from BestBuy. The delivery and installation is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious fridge area. Good to us so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer doors wont stay open when we pull them out. Dont know if its the fridge or our floors. Other than that its great so far. We're only a couple weeks i

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great great refrigerator so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall refrigerator working great looks great in my house loving how is working so far over the first four weeks 4.5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfyed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experience with my product was great the price was great and I am a very happy customer and the time and delivery was amazing and on the point

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Samsung reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious but didn't meet our requirement on the frozen section. Frozen section is pretty tight and limited.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a hassle-free experience with the refrigerator. SamirP. Let's help you boost its potential.

      Here are some tips on properly organizing your freezer to maximize its storage. Please click the link for tips.

      Tips for an organized freezer:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146684105, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge and how much space it has. Also the alarm on it is great especially when you think you closed the door all the way and didn't, it goes off to let you know its open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people were great and helpful when we were looking for a new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400 gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is so good i love it this refrigerator beats the competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Samsung Refrigertor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the delivery and install of my new Samsung refrigerator. The old one was hauled away. Very professional. I will always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my refrigerator it look just as pictured works very well. Im in love wirh my appliance. My sales person was extremely nice and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loved we so happy with this product thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and set up. They treated my hardwood floor very carefully. Thanks to the set up team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig with limits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, but need more space or ability to maneuver things around better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Makes very good use of the space. Drawers are really nice and doors seal well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is the bottom shelf does not come out for easy cleaning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good fridge samsung 2 door system . Its good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad fridge just tall storage is limited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a way to move the shelves more but overall a large fridge and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with our Samsung refrigerator and the excellent communication and delivery by Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you should buy this firdge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent fridge, really good quality, and the mobile app is fantastic

    I would recommend this to a friend
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