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Customer Ratings & Reviews

$1,999.99
Save $430
Comp. Value: $2,429.99

Customer reviews

Rating 4.5 out of 5 stars with 934 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the 31 cu. ft. 3-Door French Door Smart Refrigerator's impressive ice maker options and its large capacity. Many appreciate the refrigerator's design and overall performance, as well as its size and quiet operation. Overall, customers seem very satisfied with this refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 934 reviews
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space! 4 types of ice is awesome! The filter is easy to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the ice is awesome! It is not fully finger print safe, it easily gets finger printed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Best Buy ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love , love this refrigerator!! So much room. The ice is amazing (3 different types) the freezer is spacious!! It’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! Best quality and great price! I just love my new fridge! Makes the kitchen sparkle!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful and spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a huge upgrade from our previous. It’s so roomy and seems impossible to fill up which is so nice coming from a 21cu fridge and a family of 6

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good storage size. like ice maker in bottom drawer

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very easy to manage the freezer and the ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking Refrigerator, great storage. delivery was on time,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of open box that has a few dings but overall it’s great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, working nicely :) Delivery and Setup were easy with Best Buy (just choose during purchase). They take away your old fridge as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had one small dent on the side but no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water and Ice Dispenser.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can get ice from either the water dispenser or from the bottom freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Good unit but ice stopped coming soon after!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design of this unit, however, i am giving 3 stars because i have only had a few months and it stopped making ice in all the compartments. we love our ice and chose this unit because it gives ice down below in two different forms and also from the door. doesnt do us any good when it quits making the ice though!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Andrea,

      We understand your disappointment for your ice maker that stopped making ice. Let us help.

      Here is a link for troubleshooting steps for your ice maker that is not working; kindly watch the video and click the embedded words.

      Ice maker is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147324647) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Great modern fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space and layout. Good ice options! Great lent of room to put large items in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective fridge . Almost dont need anymore a second fridge in our house very large capacity inside and a very usefull deepfreezer..

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge and happy with the purchase! The sales person gave us all information we needed to make the purchase. The ice maker is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this refrigerator is awesome! I had it delivered, and they were very quick putting it together. Nice installation was so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the spacing and the differnet type of ice. I also like ghe alram system, its very helpful especially when you have kiddos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, i love it. Shelves are hard to remove and freezer ice maker took 4 to 5 days to really make any quantity of ice. Love the use of space with the door shelves. If the freezer ice bins get to full, the ice is pushed over the back edge and under the freezer drawer. Should have left a space - have to remove the whole freezer drawer to get to that ice. At least that is what i have figured out after six weeks

    I would recommend this to a friend
  • Pros mentioned:
    Ice variety

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied so far. Keeps refrigerator at set temperature and freezer the same. Makes ice like crazy and water dispenser fine.

    I would recommend this to a friend
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