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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1238 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the large screen size and the ease of use of this 17.3" HD+ laptop. Many appreciate its performance and value for the price, finding it lightweight and portable. However, some customers wish for more RAM and a more reliable touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,238 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with the computer. Large screen and lots of helpful instructions on how to get familiar with the windows 11. I am becoming more comfortable with it, and learning more everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP's, 17.3 inch Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP laptop. Love the light weight and thin construction. Dislikes: Too much plastic, the entire case. While this is Not directed to HP, I hate Windows 11 S. Microsoft has a customer totally captured with their products only, unless or until one can figure how to turn off, "S".

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. My wife loves the screen size and hasn’t given her any issues. Bought her the laptop and a month later she passed the test to enroll in nursing school. She’s happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is running speedy and is very responsive. Geek Squad was extremely helpful with transferring the data from my old laptop onto this new one! Very quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are adjusting to this big update for us. We were using Windows 8 or 10. It’s fast to download and is very, very lightweight compared to our other laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I bought this for business travel and to have more flexibility. Way better than I expected. I actually recommended this to some of my other colleagues. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bigger screen for creating Cricut designs and this works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for web surfing for a grandmother on Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great kids school computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. I wish that the keys were a little less stiff. Great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3" HD+ Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! It is fairly lightweight for being a 17.3" laptop. Would definitely recommend for those who are looking for a reliable laptop to use for work!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for the price. You’re able to work and study with this laptop, no issues, and it’s fast. If you are looking to get a new laptop and you don’t demand a lot, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mr. MET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop for my use.large screen & does everything i need it to do.a great upgrade to the one i had which was 12 years old & running slow for me.volume is very good as well...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use--pleased with my choice,i would recommend this to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done exactly what I needed it to! I can play the games I want and still have enough storage for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent pc choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and resolution. Easy tu use. Light and resistant. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Love the big screen, keyboard touch and quick charging. Would buy it again. My only regret is that I didn't choose a keyboard that lights up the keys. Oh well. I'm very happy with this purchase and the job the Geeks did setting it up for me!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! This laptop is fast, and I love that it has the additional numeric keypad. We looked at many laptops and for what we need, this was a perfect choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I like it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I like the looks. I like the easy. I like the big screen. I like to keep this simple. I am hoping there is not a lot of pop-ups that just are irritating and not letting you think.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good fit for traveling contractor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father-in-law for him to take over the road in between job sites as he is a contractor that travels. Perfect computer to pack up to hit the road and to view blueprints.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening up my new laptop made me happy! It has a sleek look and simple design. Screen size is perfect and im ready to get school started. Best buy had the best price and i couldnt turn away.

    I would recommend this to a friend
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