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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1202 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, smooth performance, and ease of use as significant advantages. Many appreciate its affordability and lightweight design, making it suitable for portability. However, some users experienced challenges with the pre-installed operating system mode and the lack of a USB-C port. A few also noted that the laptop can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,202 reviews
  • Pros mentioned:
    Battery life, Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great budget friendly device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. The touchscreen is great too. Good battery life and functioning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    A Go for it product I recommend with 1 year usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop I purchased last year. I waited to provide this review after a year exactly. Go this one for my college kid and she is regularly using it for her studies daily. Love the touch screen and performance with it. Great product guys def go for it....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop at the $380 sale price BUT ...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been needing a new laptop for a while. I watch the Best Buy 'Deals of the Day' and when this one showed up, I pounced on it for $380. I bought Dell because my previous primary laptop was a Dell and it lasted nearly 10 years. It's still operable albeit the keys on the keyboard are going bad one at a time. But IT is a well used keyboard so I cannot complain. It's earned its rest. This laptop is lightning fast with its SSD 'hard drive' and I5 processor. Display is fine although I do NOT use the touch screen function. I have to say that I dislike the keyboard. It is NOT acceptable to me. I can barely feel the little raised teats on the F and J keys. The keys are of a rough texture compared to the smooth feel of all my other laptops. Their operation seems "harsh" to me compared to four other laptops I've had. Anyone who types would likely find it objectionable. It's nowhere near as good as the previous Dell I used or an HP I'm using this second. This five year old laptop's F and J teats are still clearly discernible. On the new one ... I have to work at finding them. IF I could give this thing back over the keyboard issue, I would ... it's THAT bad. Further -- and it's not the fault of this laptop -- I'da traded the touch screen in for a lighted keyboard since I often type at night in the dark and need to find the specialty keys.. There is a difference in the special keys on this thing, too. It differs from my old Dell ... WHY ?? For the price, I guess I shouldn't complain but ... I'm just not happy with the keyboard feel OR function OR quality. So IF you type ... BEWARE. If you use two fingers and have to look at the keyboard ... it likely wouldn't matter. Dell missed it on THIS one. Now I'm stuck with it. It's tough to say that I would NOT recommend this thing to others since in all other ways -- aside from not liking W11 -- it's a good machine SO ... I'll say I will but it's RELUCTANTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and a plus that it is touchscreen so less use of the track pad. First dell product and I am loving it. Light weight, good size and practical for school or work. Great purchase at sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed, Touchscreen

    Rated 5 out of 5 stars

    School Projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for what I need it. It processes faster. It is touch screen. It is light weight. If you are looking for a computer to do basic document writing and can be use on a projector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    Economical Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast, economical, and light weight laptop. I took it on a trip and watched movies with no issues. The download speed was superb. It keeps a charge for quite some time and the set up was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great Size Laptop for Personal/Small Business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it does just what it needs to. I use it for personal and for my small business. It's light enough to take anywhere and it does everything I need it to. Love the touch screen function and the speed is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Computer at a Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this computer from Best Buy, and I couldn’t be happier with my decision. The performance is smooth, fast, and it handles everything I need, from multitasking to light gaming, without any issues. The design is sleek, and the build quality feels solid. What made this purchase even better was the great offer I found—fantastic value for the price! Best Buy’s customer service was also top-notch, and the checkout process was seamless. Overall, I’m very satisfied with this purchase and would highly recommend it to anyone in need of a reliable and affordable computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop on sale, S Mode lock solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop when it is on sale. The hinges problem is true but can be prevented by NOT carrying it by the corner of the lid and opening it at the center of the lid not the corner. I did observe S Mode locked and unable to switch out of it. THE S MODE SOLUTION: go ahead and setup the computer, sign into your Microsoft Account. Open Settings, Windows Update, Additional Options - Recovery. I did Reset This PC, keeping my files. Fix Problems Using Windows Update MIGHT work but Reset this PC definitely will. Dell Support not being able to provide a solution only proves their incompetence. Cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed, Touchscreen

    Rated 5 out of 5 stars

    Excellent price and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good price and excellent performance, speed and touch screen liked very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I have asked for. I is light and the screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Dell Inspiron; it definitely outperforms the "other brand" I had previously. Battery life, loading speed, Wi-Fi connectivity all function very well. Another bonus is the Inspiron is much lighter and fits well with my carry-on things when travelling. Definitely four stars or more!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Laptop Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great choice for me very easy to navigate with the touch screen. I store all my work assignments, blue prints, test charts and graphs. Fast speed when joining teams meeting with a great enhanced picture. Just great all around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal use, touchscreen is huge plus. Speed: perfect Power backup: good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my high school going kid. It’s plenty of storage and speed. Good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great: nice size, weight and easy to use. Would recommend for someone needing a laptop for leisure browsing or light work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this laptop. I like the size, the speed, the numeric keypad. I does everything I need it to do at a great price. The only thing I wish it had is a backlit keyboard. Not a gamechanger, just an inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Dell-Inspiron 15 Touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, its speed is perfect, battery life and display both wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and touchscreen feature. Lightweight for travel as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touchscreen

    Rated 5 out of 5 stars

    Better then most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the better laptops I've gotten in a while. Very good on battery life, temp stays low even when charging while being used. The touch screen has its advantages but also not very needed. Over all great features!

    I would recommend this to a friend
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