Customer Ratings & Reviews
- Model:
- HW-Q850D
- SKU:
- 6577563
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up works great sounds great a little hard to get used to the remote
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Rear speaker
Good not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty good, but the wireless rear speakers do have to wired to a remote receiver. Not really wireless. Only hear rear speakers with listening to a Dolby atmos programming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LarryG,
Thank you for purchasing the Samsung HW-Q850D Soundbar System which comes with a subwoofer and rear speaker kit. We appreciate you sharing your thoughts about the wireless description of the rear speakers and performance.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode.
4) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Setup, Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar. Very loud and clear with easy set up for immediate use.
I would recommend this to a friend Awesome Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound especially with atmos, subwoofer seems quieter than expected. Wish it had the 9500s upfiring rears.
I would recommend this to a friend- Pros mentioned:Setup, Sound quality
Samsung sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound super easy set up. Paired with a Samsung 85 tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend everyone to buy this for the best sound experience at your home you will feel the same theater like sound in your room or you're in your living room I bought this on sale on Black Friday and I can't get over it it's amazing love it
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar was good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung sound bar with excellent sound, It was good
I would recommend this to a friend - Pros mentioned:Sound quality
A true 5.1 DA wireless system for about half the c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A powerful, well designed system. I was searching for a Dolby Atmos system with wireless rear speakers and a separate subwoofer. This system has everything. It comes in a huge but well packaged box. Setup was a breeze. Sound is amazing!
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Surround sound system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well and bass is awsome and sounds good
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound bar, easy to set up. Like wireless woofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! Easy to connect . You can enjoy movies or play musics with an amazing quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Q surround
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. It was easy to set up and the sound is great
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful bass out of small subwoofer. Surround speakers are loud.
I would recommend this to a friend - Pros mentioned:Sound quality
An amazing sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the surround system is compatable with the samsung tv. The sound makes it feel like you are in the movie theater and fully immersed in the show or movie. I am so happy that I picked this system.
I would recommend this to a friend Great sound quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound especially for movies! Makes you feel like you’re in a theater at home!
I would recommend this to a friend- Pros mentioned:Sound quality
Best sound surround system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system is the best ever my walls vibrate when watching a movie and music ,the sound with the 2 extra speakers sound absolutely great!
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Nice system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice with the q symphony. Easy setup. Completes the whole movie experience.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Always Samsung for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this sound system, very easy to work and sounds great
I would recommend this to a friend - Cons mentioned:Connectivity
Nice System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem w/ it is it's not what i call wireless. Even the instructuons say connecting wireless speakers, but the first instruction says connect speakers to wireless module. That's not wireless.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound quality. Surrounding sound is very impressive. Make sure you place woofer and rear speakers at suggested position to get better feel and experience of surrounding sound. I encourage to play any surrounding sound test song and experience the effect of the sound system.
I would recommend this to a friend
