Customer Ratings & Reviews

Works great! Lots of room. Even got a second one in the stainless steel.

I needed a relatively small frig to fit my space and this is perfect. You can move the shelves to accommodate whatever size Items you need to fit in. The door is very handy and holds many drinks eggs etc. It is quiet which I really appreciate, and clean lines on the outside

Perfect size for our garage. Works great. Would recommend. Good price.

After a lot of research, I decided on this model. It has so much space inside. The freezer is 50% larger than my last one which is great since I recently signed up for The Farmer’s Dog and the food fits in the freezer easily. The refrigerator cools all the food evenly. I’m so happy with my purchase.

I recently purchased the Whirlpool 20.5 Cu. Ft. Top-Freezer Refrigerator in Monochromatic Stainless Steel to replace my old fridge, and it has been a great match! The only difference is that the door opens from the opposite side, which is taking a bit of time to get used to, but that's just a small adjustment. Other than that, it's perfect! The delivery and installation team did an excellent job. They were on time, worked seamlessly together, and got the fridge installed quickly. I also want to thank the online rep who helped me pick out the perfect match for my old model—they were very helpful and made the process easy. Overall, we love the new fridge, and I couldn't be happier with my purchase. Thank you!

This is a good basic refrigerator. Installations went well. It keeps the food cold and frozen in the freezer. It would be nice to have a light in the freezer, but we knew it didn't have one when we bought it. No problems so far.

Nice refrigerator! Run very quietly. The interior is well lite, lots of storage. It's huge! It has not varied more than 2 degrees since I bought it over a month ago. I paid for set up, always well worth it!

This refrigerator has been excellent for the year and a half that we have had it for. Our previous refrigerator broke down and this was a very nice economical model that is perfect for just my wife and I. Enough room for the two of us and then some. Fridge and freezer areas are kept nice and cool. Very nice spur of the moment purchase at a very reasonable price.

very happy with the product itself. the fingerprint-resistant stainless steel finish is very nice and it does resist handprints and smudges. be aware that the stainless steel are on the doors (front) and door edges only, the sides of the fridge are the typical vinylized grey / charcoal colored coated steel (which did scratch easily upon delivery). the fridge is much quieter than our 18 year old GE that we rid ourselves of. don't understand some of the previous comments about this fridge making 'grunts, groans, and bangs'...perhaps it was the ice cubes dropping into the ice maker bucket? this fridge also does not seem to have to run as often as our old unit, we like the roomy interior with the LED light. the only thing still getting used to is the temp control panel: it is mounted on the inside upper ceiling of the fridge portion, right in the middle and to the front. therefore, when you swing a gallon of milk in to the fridge, you have to get used to swinging it to the left or right of the control panel. we keep accidentally hitting it, but it seems sturdy and has held up so far. ONE Complaint - Best Buy delivered it (likely contracted out, since they came in a HUB Rental truck) and the guys were not very careful during the delivery. I told them several times the front door to our home should be taken off the hinges first, since the door knob would be in the way. Delivery ignored me, could not get it past the door knob, tried lifting the fridge over it, and ended up banging into my banister and coat hooks. This apparently scratched the side of the fridge (we noticed the scratches after they left). They also scratched our hardwood floor pretty good at the top of our landing when they set the fridge down, and then turned it (huge swirl marks). I did see this when it occurred and pointed it out to them. They did it again when entering the kitchen. Refused to hook it up to the water line since Best Buy / Whirlpool will only allow hook ups to copper ice maker lines (mine was an existing poly line). So I did it myself easily. TO BE FAIR - Best Buy took our delivery complaint very seriously and is having a new fridge delivered in a few weeks at no cost to us. They also adjusted the price when we found same model slightly cheaper at a local competitor. I will be sure to remove the front door to our home MYSELF and my wife will be sure to inspect for any scratches prior to the redelivery. VERY HAPPY WITH THE FRIDGE and the way Best Buy is handling our concerns so far.

I’m not going to subtract stars for the fact that it does show fingerprints and whatnot very easily because this refrigerator is huge and looks great. It has a lot of room in the fridge and freezer sections. Best refrigerator Ive ever owned.

Great value for the sale price. Nice size for 1-2 people. Quiet and black to match my other appliances. Minor drawback there isn’t a light in freezer area.

Moved and left larger bottom freezer fridge. Bought this one which fit exactly to new house. No ice maker,quiet, maintains temp. and roomy enough for our needs. Good price for a basic fridge. So far so good!

I bought this refrigerator about a month ago and am very satisfied with it. It is spacious, the glasses shelves are really functional and allow me to see through and find things easily. The size is perfect for my kitchen. Freezer is big enough and with its shelf makes storage simple. Its motor works quietly and silently. Very very good. I recommend!

Works like a champ! Love it’s sleekness and style. Plenty of room in the fridge as well as the freezer. I also enjoy the customization of the drawers inside to fit me and my roommates needs!

Needed a replacement fridge for my garage. This is actually the 3rd one Best Buy delivered. Wrong fridge 1st try, 2nd damaged, so this one was recommended by salesperson for a quick replacement after a month. Works great in garage. Very Big. Door shelves are huge!! Hold a lot. Adjustable glass shelves. 2 bottom drawers and one under top shelf. I can get a case of 16.9oz water bottles in the bottom. Plenty of fridge space. Freezer has no light,a negative. Shelf not adjustable,another negative. It took a good 72-96 hours on initial setup to get and maintain temps. I put thermometers in both to monitor. Overall great for its purpose.

Not as noisy as I expected after reading all the reviews. I was excited about the option of having the gallon milk jug in the door bin but after I put everything in the fridge I decided to keep condiments in the door bins, less digging for these items if they were to be put on the glass shelves. Wish the deli tray and veggie bins were deeper and would hold more, hard to put a full stalk of celery in veggie bin, its not long enough. Ice cream is softer than what I would like in the freezer but about the same as my old replaced fridge with top freezer. Best Buy delivery guys were great and very careful not to damage door ways when bringing in the house.

This refrigerator is very large and holds a lot of groceries. There are a lot of storage bins on the door, two bins at the bottom and a half (snack bin) in the middle. The freezer is large and has a metal rack to split the top and bottom levels. Overall the fridge works great and keeps everything cold and frozen. My only complaints about the unit are that the bins at the bottom do not open and close very smoothly and I would like for the snack bin to be larger.

I bought this refrigerator to replace my older, smaller one. The price was great and the reviews I read before I purchased it were spot on. This fridge is fantastic! It might look small on the outside, but is much larger on the inside than you would expect. It has great freezer space, and the air circulated well even when I packed it full. The sliding bin lets me arrange and rearrange things as I need to. All in all, it was a great purchase and I would highly recommend it to anyone with limited space who needs a reliable refrigerator.

refrigerator allows ample space but wish had light in freezer and light in fridge took up less space. Also the if the bins were made of thicker plastic to make them more sturdy. recommend for people who don't need a large freezer and only have limited location space to put refrigerator.

I ordered the refrigerator on Dec 11, with a promised delivery on Dec 15. That did not happen and I was promised a delivery on Dec 21, that did not happen and then was promised a delivery on Dec 28. The refrigerator finally arrived. The delivery was done by two experienced technicians who did a great job placing and removal of the old appliance. When I checked after they left I found on shelf was broken and there was a lot of tape on the sides and inside. The refrigerator works fine and fits nicely in the kitchen.