Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- SKU:
- 6583218
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
In love with this thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld by far. 100% worth the money. Only thing they could do to make it better is give it the capability to use cellular
I would recommend this to a friend Room formimprovement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing however, there are a few issues with the item. The console is very fragile. The bezel is very weak and slippery and likely to fall even when you face it down on surfaces. Within a week after purchasing, it fell once while charging. I placed it flat on the table away from the edges but because the bezel is so slippery, it eventually fell from the charging chord and cracked the bezel slightly. Battery time is inaccurate. It says 8hrs but fresh out the box and it only last about 3-5hrs depending on the screen brightness level (which is set below 50%). Overheats a lot. This is expected running windows 11 OS on a small device such as this one. Do not charge while using. Do not charge while in the gaming pouch. Back of console needs lots of ventilation. Not to mention windows OS issues that apply across the board. I only chose this over a steam deck because it can double as a computer, which I think is a plus. Other than these issues I am pretty pleased with the product. Especially since it can double as a computer. Make sure you get a case that won’t add to overheating, make sure you get a gaming pouch to place it in.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shemei J,
Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Based on the battery and overheating issue described, we recommend updating the BIOS. It is recommended that the BIOS and firmware be downloaded and updated for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2407034851-0042" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/faq/1008276/
- Pros mentioned:Battery life
Great for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this rog ally x can’t stop playing it. Battery life is way better than the original.
I would recommend this to a friend Good all around i love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Number one product cant put it down good service from best buy awsome delivery
I would recommend this to a friend- Pros mentioned:Overall performance
Rog Ally X 10/10
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for gaming doing hw good performance in almost every game
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Gaming made easy. I got a few games on there already and been enjoying it. No lags, no issues at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome Handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld gaming platform. Able to download steam and have a more powerful steam deck and still be able to play non steam games.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming console is awesome. I’m enjoying this thing.
I would recommend this to a friend - Pros mentioned:Game compatibility
Great purchase!!! And long battery life!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices with superb flexibility with how to get my purchased item. Rog ally x was great and I could play all type of games on it
I would recommend this to a friend Best handheld console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RUNS PRETTY MYCH ANY GAME AT GOOD PERFORMANCE AND QUALITY
I would recommend this to a friend- Pros mentioned:Overall performance
Best Portable Gaming Pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. I had the original ally with the regular Z1 (non extreme) and this one blows it out the water.
I would recommend this to a friend - Pros mentioned:Overall performance
Great attention
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster and friendly attention, highly recommended… my device is great, I loved !!!
I would recommend this to a friend - Pros mentioned:Overall performance
1# handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld pc out there can run anything I throw at it
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld of 2024 hands down
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld right now Legion Go and Steamdeck users can eat it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best thing!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing piece of device especially if you have a pc already at home.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally x
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing visuals, amazing performance, has a nice feel, buttons feel way better than the last Rog ally. Overall worth it
I would recommend this to a friend Good battery, good performance.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life, I've played Cyberpunk, Elden Ring, Forza, and several other graphicly demanding games and it's handled them all with no issues. Pretty impressive for a handheld!
I would recommend this to a friend- Pros mentioned:Overall performance
Rog Ally X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Gaming Handheld!! Rog Ally X is the beast Thank you BestBuy!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally x
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld gaming pc has wondows play xbox n playstation 4 n 5 games also
I would recommend this to a friend - Pros mentioned:Battery life
Best windows handheld right now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love gaming on this device! Long battery life is a much improvement over other handheld windows devices I’ve used in the past.
I would recommend this to a friend
