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Customer Ratings & Reviews

$1,889.99

Customer reviews

Rating 4.5 out of 5 stars with 122 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System for its ample storage capacity, overall cooling and freezing performance, and appealing size. The refrigerator's quiet operation, design, and LED lighting are also appreciated. However, some customers have expressed concerns about the ice dispenser filling too quickly and the placement of some shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 122 reviews
  • Rated 5 out of 5 stars

    Side by Side is best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray in Sales was excellent to work with. Informative, patient, very complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been amazing and produces ice really fast. It also matches my other Whirlpool appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great buy and met all of our needs and we were very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The setup was easy and it keeps everything nice and cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very roomy. Nice color. Smudge free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service quality is very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, good service, and prompt response.

    I would recommend this to a friend
  • Cons mentioned:
    Ice dispenser, Temperature control

    Rated 1 out of 5 stars

    Disappointed twice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I bought a brand new fridge. It was delivered refrigerator side would not cool down. Temperature stayed over 50. Best Buy came back. Returned. The refrigerator brought me a new one. Second refrigerator makes Ice but does not dispense the Ice. I thought whirlpool was better than that.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has not been delivered yet. But, it is similar to one that i had in my previous home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomic layout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimized freezer and fridge storage space, visibility of the items inside, easy to access and clean. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought same brand and style. Very please with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator! We went from a French Door to a side by side. Best decision ever! Super quiet, and bright inside! Love this fridge!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, temperature is always cold and freezing; works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost identical to previous refrigerator. The last one lasted longer than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving our new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is an excellent condition and we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Within 3 hours it was already really cold!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it but is in back order so did not get it yet. Selivery is to expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a really nice fridge and it freezes my water bottles super quick, that's a plus !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item seems great so far. The self adjusting fan, when the door is opened is my favorite feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for after trying a different model and a much better ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item at Best Buy for $400 cheaper than Lowes price. Delivery was quick and efficient.

    I would recommend this to a friend
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