Customer Ratings & Reviews

Didn't know I was going to be using it so soon on the screen only covers about $400 worth of damage

Great customer service with very quick tech support both in person and online

I use geek squad for everything I buy through Best Buy. I have for years. Will continue to do so ! Always super helpful and prompt if I need to bring a device in.

Geek squad service is a pretty cool service. The ability to have that service available and worked on while your there is great.

I will not ever walk out of your store with out insurance. I never hade any problem getting anything fixed ore replaced. I have kids. Thing's allways happen.

I buy geek squad protection for all purchases at Best Buy because it never disappoints. I have taken things to get repaired, replaced, help with using a product etc. and it’s always been a great experience. Best Buy has the best protection warranty than it’s competitors including Apple (sorry, not sorry) and I have a IPhone and IPad. The customer service is stellar, and I would recommend it to anyone.

I like my geek squad protection as I rest assured I can have my new computer fixed if need be

I feel better having protection and it gives me peace of mind. It was a wise decision to purchase the Geek Squad Protection.

Excellent offer and glad to have the service. It's for my grandson so we can relax because it's covered

The response and friendly service you receive is well worth any fees to get this protection

Works well for my kids virtual they are able to play games and more.

Excellent buy and it is great social media,with games

great store , best customer service named Sam . Sam is very kind and considerate ,hope he gets this to his manager.

Long story short: I hate buying add-ons, but this form of insurance saved my bacon once this year and has already paid for itself. Especially since I think prices are only going up, availability will only go down, waiting for Black Friday etc. price reductions of 10-15% doesn't help much if prices, meantime, have increased 5>10>20+ percent. Back to Geek Squad, my store has been great to work with.

Like Love It Best I’ve Ever had

my tablet wasn't working so when I brought it in I was able to get a full refund in store credit which I used to get a fabulous new laptop

The agents help me with my computer and led me to learn

NO ISSUES SO FAR, MORE THAN EXPECTED TO LAST, GREAT QUALITY THUS FAR.

I purchased this with my brand new Acer Predator gaming laptop knowing I cannot go wrong. GeekSquad is a great service to have because they will help you ship out your PC if it has any warranty issues to the manufacteurer and they will also fix stuff and replace parts if its out of the normal products warranty.

Peace of mind for me. Not a very computer minded person. I am so happy I have a professional team to support me.