Customer Ratings & Reviews

[Employee of bestbuy] I love my geek squad protection plans. I get them on everything I buy just because you never know what can happen, and knowing that something happens im covered is worth every dollar.

Just having a protection service is always useful, so i think this is awesome.

I always buy this with a major purchase of over a few hundred dollars. Mostly I don't have to use it, but I have had a couple of purchases that just didn't hold up and had to be sent in and repaired by Geek Squad several times.

Fantastic service I've had to use before and they did a great job at figuring out my problem

Great Service!!! I was able to get a new desktop after my first one got damaged.

I hope I don’t need to use this but it’s always nice to have and puts my mind at ease

This was a gift for my oldest grandson he got this for birthday and he loves it

Fast and effective. My laptop broke. Got it back in a week. Works brand new.. (also way better than walmarts warranty system lol)

I had to buy a new computer because my old All-in-One was using Windows 7, and Microsoft kept alerting me that they would no longer support that system. So, I purchased my new PC at Best Buy, and then took in my old computer and asked the Geek Squad to transfer all of my data to the new one. I had lots of files, including many email files, and I was worried because at first one of the associates told me that the emails couldn't be transferred. But then "Hutch" took over, and he was not only able to transfer all my files, he also set everything up for me and made sure that I understood how to use all of it. (And for an "older grandma" in her 70's, that was VERY important!) I can't thank Hutch enough for all of his help, and I highly recommend the Geek Squad for everything technical! (They'll even come out to your house and set up your TV for you!) Thanks, Hutch, and all of you Geeks!

Hopefully I don't need this service but bought it anyway.

Works as it should. Love that iy came with the pc we bought to help get us started. Easy to activate.

Our HP all-in-1 was knocked off the desk, hit the chair and landed on the floor. The mishap resulted in a cracked screen and the computer would not power on. Took it to the Geek Squad. They had it repaired and ready for pick up in less than a week. Cost to repair would have been $800 if we didn't have this 2-year accidental protection; so this plan is worth every penny.

The best warranty program for the price,you cannot get it anywhere else.

Good value in case that you doubt anything about your computer.

Computer arrived and just installed it, everything runs great out of box.

I just wanted to protect my pc in case of accident. Not bad insurance l, just a lil pricey.

Thanks Best Buy for the opportunity to buy the black ink loved it

Haven't needed the service yet, but it is nice to have the assurance of their help if needed.

Love geek squad because of what they offer also the computer is great

Great working computer. Cook design and very quick. Love playing games on it, no lag time