Customer Ratings & Reviews

Would recommend as long as you read the fine print and make SURE you know what you’re getting. Was initially told they could repair it because it was an accident. But BestBuy made everything right and replaced my $600 monitor for FREE :) ( there are certain codes that mean different types of Coverage and I’m not a doctor so )

Easy setup. Package professionally. Easy installation. Perfect upgrade

Just recently bought a computer from them and so far its amazing. Great value for the price. Thanks IBUYPOWER!

Not happy with customer services. I got my package on time but the way it was package was unsatisfactory. Computer should have been wrapped. Without being properly packaged I suspect that the pieces needed where lost. Delivered in the rain I worried the Computer would be damaged. I finally got it set up after going out to get a new keyboard and mouse because the one it came with was missing the connection piece. This is beyond annoying and tiggering. Do your job!!!

I had an issue while setting up my programs and the Geek squad fixed it with no problems.

Haven’t used yet so no experience. Had previously and it was excellent having someone available if I needed them

Haven’t used it yet, but having the peace of mind if something happens, even accidentally, you’ll be covered. For a big investment in electronics, I think it’s wise to get one of these.

I had an issue with a new PC I had just bought within days of purchase. I took it back to the store and they offered to do a full free diagnosis or trade it out for a new unit. Comfort is king when it comes to spending and this gives me good peace of mind.

It’s for peace of mind especially since technology are not really made to last now and you never know what can happen.

Provides great peace of mind for accidental damage. Easy to use when needed, and the Geek Squad process was straightforward and helpful. Worth it for protecting valuable electronics.

I recently had the chance to use Geek Squad for some tech support and honestly, I was very impressed. From start to finish, the experience was professional, friendly, and effective.

cooooooooooooooooooooooool! that's a great The shape is perfect, and the mouse is also perfect, the only flaw is that the keyboard buttons are too hard

Perfect computer, I loved it. You want a computer this is the one!

Very quiet and looks good. Works as expected. I like the magnetic door and fan screen

I've purchased many products from Best Buy with Geek Squad protection. It gives me peace of mind knowing that if I have a problem, The Geek Squad is ready and able to help me resolve it.

Great serious love it 10 out of 10 you should get it

I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

It’s great to know I have coverage for my device, have yet to use but it’s reassuring to have Geek Squad available if I have any issues or concerns.

The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.