Customer Ratings & Reviews

Its nice to know you have some protection in case something happens. I do want to say that the Best Buy employee who helped us in getting the new phone with accident plan was a pleasure to work with.

I've only had this phone for about 3 weeks, and I will say that I'm impressed so far with the extended battery life, and the functions of the phone itself, and at a pretty good price too.

I always buy the extended warranty package I find it very useful and it helps if something goes wrong with your product after the store warranty is gone

The agent helped me real good and explained everything well to me

This is the best warranty because if whenever your phone breaks or doesn't work within the warranty period, you can return it for store credit or get another item just like it!

It's nice to Finally get some sort of Warranty for my Phone. And this time it came with my purchase. We'll see if and how it will cover my phone in case something goes wrong.

Giving this a good review because I don't know that it is not just broke my phone two weeks ago and it was out of warranty a couple of months. Have had this service on other things in the past and has been very useful.

When ever I purchase a phone with Best Buy I like to add the geek quad insurance because it’s understanding and they do help you when your phone gets lost or stolen

Not a better deal in my opinion. I paid for the plan, but when i went there for my broken phone to get it repaired, they don't have parts and said need to pay 200 more and will get me a new phone.

Had my OnePlus N20 for almost a year. Had to replace it and I had no Problem, Excellent customer service and upgraded to the N30 and put the protection plan. Thanks Geek Squad

So grateful for this option. I've used it for several years and any time a phone ends up broken, I'm able to get it fixed or get a replacement quickly. Definitely worth the few extra dollars a month.

I would recommend the Geek Squad Protection for your products for those days when you accidentally drop your product and something breaks.

purchased a new phone..spoke with Todd in Port Arthur..Awesome personality and very informative and helpful.

Glad I bought this. I always pick the warranty because things break down.

Definitely do it!!! My husband phone broke a week after we purchased and thank to the plan, we got a new phone + the best service ever

Get this protection if you own an expensive device. The parts are expensive to replace and Geek Squad protection covers parts and labor. $200/year for protection is better than $400 for one time part replacement.

gave us back store credit for a 2 month old phone that died, lost my $5 credit rewards in the refund.

Thank goodness I haven't needed to use it, but like other insurance it's there in case you do.

I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.

I have never used it and I hope I don't need it, it is excellent to have your cell phone insured