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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 234 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 234 reviews
  • Rated 5 out of 5 stars

    Good performance and great versatility in a portab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ROG Xbox Ally looking for a powerful portable console, and it delivers very well technically. The device features an AMD Ryzen Z-series processor, accompanied by 16 GB of RAM, which allows it to run current PC games stably, especially at 900p or 1080p resolutions with medium settings. In well-optimized titles, the performance is solid and consistent. The 7” Full HD 120 Hz screen with FreeSync is one of its strongest points: it offers excellent fluidity, good touch response, and very good color reproduction. The refresh rate is quite noticeable in competitive or fast-paced games. Running Windows 11, the console allows you to install multiple launchers (Xbox App, Steam, Epic, etc.), which gives it a clear advantage over closed systems. The Xbox-style interface makes navigation with controllers easy, although for some tasks it's still necessary to use desktop mode. In terms of connectivity, the USB-C port with video output, the microSD card reader, and the ability to connect peripherals significantly expand its use, even as a mini PC. The SSD is fast, and the system responds well overall. The battery life is adequate for the hardware it integrates: in demanding games, it lasts between 1.5 and 2 hours, and it extends further in less demanding titles or by adjusting the power profile. In conclusion, the ROG Xbox Ally is a technically solid device, designed for users who seek portability, power, and PC flexibility in a single device. Recommended for gamers who understand graphics settings and want to get the most out of an advanced portable console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking care of my Rog ally x and trying to be prompt repair or replace since the windows 11 update for 10/27/25 corrupted the os no out of pocket expense for anything and worse case i can get full store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, but I’m pretty sure it’ll be good when I do! Got it for Xbox ally x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical At First But Turned Out Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first aftear hearing how many issues this device had but it turned out to be great! It was definitely worth the upgrade from a steam deck. The screen is far better with the 120 hz refresh rate and the colors are much more vibrant as well. I never ran into any ground breaking issues thankfully after having it for months now. Also, the fact that I am no longer limited to what games I can play is also a huge bonus as opposed to being very limited with the steam deck. But I do wish the ROG ALLY could've provided a console like experience with it's own UI similiar to that of SteamOS. That's an experience I truly miss from the steam deck but overall this was a worthy purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recomend Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The practical assistance that the GeekSquad offers is what makes the plan worth considering' the accidental break coverage is what i saw that i decided was the best thing to have. Espe ially with a new shape,size,and something that is intended to be.carried and used portably it has oppurtu ities that it is dropped or falls. The GSBTP offers a gauruntee that ill either have the money i spent on the Lenovo Legion Go or ill have the lenovo legion Go and that i wont have to pay any additional monies to have it fixed. I recomend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad always help me with my technological needs, and the ease of service and friendliness always have me coming back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitor desk mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get Geek to install my monitor but they are fast and they do an awesome job on your computers and they could've done a great job installing my mount but it was not that hard so I installed it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this to be the best value for my updated Rog Ally. Did two years with the thought of rapid updates in this field and possibly selling it later on. Nice to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for My Original Rog Ally Z1 Extreme. Happy with the protection. Have never had to use it fortunately but nice to have. 3 years is the best value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I never need to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Knock on wood. Hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I picked up the coverage for my Asus Rog Ally considering i carry the thing around everywhere. Hope I wont need to use it but nice to know its covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have extra coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. Just nice to have some extra coverage for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the squad at your house. Its a must so get protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad best ever everyone you must get it and protect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first handheld pc and i absolutely loved it, only had it for a week and unfortunately due to having a house fire I had to return it cause of smoke damage. So waiting patiently to get back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best portable handheld I’ve ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *5/5 Stars - A Gaming Powerhouse on the Go!* I've had the privilege of hands-on experience with the Lenovo Legion Go, and I'm blown away by its exceptional performance, sleek design, and innovative features. This portable gaming monster has redefined the standards for handheld gaming devices. *Pros:* 1. *Lightning-Fast Performance*: The Legion Go's AMD Ryzen 7 processor and NVIDIA GeForce RTX 3070 graphics card deliver seamless gaming experiences, even with demanding titles. 2. *Stunning Display*: The 6-inch FHD+ display boasts vibrant colors, crisp visuals, and a 144Hz refresh rate, ensuring immersive gaming sessions. 3. *Ergonomic Design*: The device's weight distribution and contoured grips provide comfort during extended gaming sessions. 4. *Customizable Controls*: The Legion Go's removable controllers and customizable buttons allow for personalized gaming experiences. 5. *Long-Lasting Battery*: Up to 8 hours of gaming on a single charge is impressive, considering the device's power. *Cons:* 1. *Heat Management*: The device can get warm during intense gaming sessions, but Lenovo's cooling system helps mitigate this issue. 2. *Limited Storage*: The base model's 512GB storage may fill up quickly, but expansion options are available. *Verdict:* The Lenovo Legion Go is an outstanding handheld gaming device that sets a new benchmark for portability, power, and performance. Its impressive specs, innovative design, and seamless gaming experiences make it a must-have for serious gamers. *Rating Breakdown:* - Performance: 5/5 - Display: 5/5 - Design: 5/5 - Battery Life: 4.5/5 - Value: 4.5/5 *Recommendation:* If you're seeking a premium handheld gaming experience, look no further than the Lenovo Legion Go. Its impressive capabilities and portability make it an ideal choice for gamers on-the-go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cmon Son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not much to say here, geeksquad always comes in clutch and I never buy a product without it. Got it for my Legion Go S without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value an asset to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly sevice as well spot on efficiency when tending to product an thorough on process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use it because I returned the item but overall geek squad is good, I’d recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always good, don’t worry, id get anything with it, no bad experience so far

    I would recommend this to a friend
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