Customer Ratings & Reviews

Total tech is a hassle-free repair program. They fixed a computer I had even before I had total tech. Other big box retailers offer a warranty at extra cost but then won't cover you because you must first exhaust the manufacturer's warranty where ever that happens to be. Now if something breaks I take it to best buy. They fix it. Period. I go home happy.

As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

They did not give us any verification of this 2nd warranty

Very knowledgeable and professional Guys were on time

I’ve never been disappointed with the squad! If I need help, I get it.

I most always purchase the Geek Squad Protection. They have always been very helpful.

Thank you, I love the services. I will always use the services.

Geek Squad Protection is a must have! Don't look at it as an exra cost to add on. Look at it as a cost saver because if/when your tablet flies out of your hand or it falls out of the car and the screen cracks or something inside breaks, maybe water or other liquid spills and damages it you won't be sorry to have bought a plan like this. Especially important for more expensive portable devices.

This is a must especially when you have a special needs child that don’t know what he’s up to Unexpected drops and curious to see if the tablet can swim lol purchase this always

Best plan, very worth having, would recommend to anyone who’s buying a new product

Great product, have enjoyed using it thru all my travels.

Placed no bubble's! Tech was quick and friendly the only down fall was the wait for service.

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

I never had to use this but I’m sure I would have needed it if I DIDN’T buy it!

The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

Geeksquad makes this easy. You can get protected for 2 years. It isn't too expensive.

Good support for any technical or tab issues, better to have protection

But this has a birthday present for my one year-old granddaughter her tablet and it’s a definite must

Bought this fory kids tablet and it's a great investment. Both my kids are not careful with their devices sometimes and things happen. With this service we get peace of mind that it can be corrected in a timely manner.

They are always very helpful and kind. I don’t think I’ve ever had a back experience. I think I broke an old phone and they were able to fix it no problem and fast, too