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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 399 reviews

Rating Filter

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 399 reviews
  • Rated 5 out of 5 stars

    Needed !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the "Just in Case" stories.....after losing data in previous years, I urge everyone to get the extra protection offered !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the three year support from the geek squad and I'm sure it's because of the superior quality of the products you sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this three times during the year and was glad I had purchased it. Next time I was more careful in selecting a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take care of your everything. When you call they will walk you through and if they can't help on the phone they are readily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just added the 2 year protection plan to our new computer because we trust the Geek Squad for their knowledge and the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this group they are most helpful and can fix just about anything remotely, but sometimes you have to take your items into the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great to have for your computer or appliances never know what will happen you can have the support and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This policy is a great coverage for anyone wanting to protect their investment. Unless you have property insurance that provides better coverage, you should get this coverage plan...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable and very good at what they do. If I had a problem I would contact Geek Squad. Highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad because when I have the protection nothing happens to the computer. It is when I do not something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a high-dollar item you might as well purchase the protection plan to protect it it's really not that much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't get any better then these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the problem they fix it, can't bring product in the remote fix it. I only buy at best buy so I can get these guys coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers are temperamental, so this level of protection provides piece of mind. The Geek Squad has always served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy electronics without this. It's worth it to know you can phone a friend and not rely on sub par vendor product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. I'm not too good with electronics and the guys work wonders when I mess up. Always friendly and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad you offer this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that if something goes wrong there is help only a phone call away (and it's legitimate). Peace of mind for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I have the support of the Geek Squad. This is a very good thing to have should your computer have problems working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it twice love this plan and I will be adding another year best thing I purchase with my computer ..great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is a Stand-Up Company!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand-by there protection plan's. I wish the still covered Apple Products. I'm a student and I don't like Apple Care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product - exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the Geek Squad, over the years they have come to our support many times, we are very pleased with the service

    I would recommend this to a friend
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