Customer Ratings & Reviews

This is my first computer—I’ve always done everything on my phone—and the MacBook with the M5 chip made the jump easy. Setup was straightforward with my Apple ID, and my photos, messages, and notes showed up right away. Performance feels instant for everyday tasks (email, dozens of browser tabs, video calls, light photo/video edits), and the battery reliably lasts me a full day. The screen is sharp and bright, text looks crisp, and the speakers are surprisingly full for a thin laptop. The keyboard feels comfortable, and the large trackpad with gestures made navigation intuitive even for a newcomer. What I didn’t love: there’s a learning curve coming from a touch-only world, and I wish there were a couple more built-in ports. Also, some pro apps took me a bit to configure the first time. But overall, this MacBook made me more productive on day one and has been rock-solid and quiet.

Looking at this laptop purely on its own merits, there's a lot to like. There are literally dozens of videos online you can seek out that discuss raw benchmark numbers so I won't get into that here, but in regular day-to-day usage, the M5 processor delivers a snappy, highly responsive experience. Things like opening applications and other single-threaded burst tasks feel quicker than even my Mac Mini with the M4 Pro chip. Battery life is also out of the world. Using it an hour or two a day for things like web surfing, office work, content consumption and a bit of gaming, I can go days without having to recharge. The keyboard feels nice to type on; Apple still has the best trackpads in the business; and the mini-LED screen is excellent for productivity (though not for gaming). Despite all the good things this MacBook Pro has to offer, there are some cracks in the facade. While still a good-looking laptop, the design is getting a bit long in the tooth, though there are rumors of a redesign coming in 2026 with the upcoming M5 Pro and Max chips. The keyboard might be good for typing, but the palm rest edges aren't beveled so they cut into my wrist, which makes it uncomfortable for extended sessions. The laptop is quiet for most of my usage, but if I push the system hard by loading up a game like Cyberpunk 2077, the fans spin up to a point where they might be too loud for some. At the end of the day, this leads me to wonder exactly who is the target audience for this laptop. Casual users should seek a MacBook Air. It's lighter, even more portable, and has excellent performance while being completely fan-less. Creatives and power users would be better served by spending a bit more and going with a MacBook that has a Pro-level chip. It will be faster in tasks like photo and video editing while being quieter thanks to its dual-fan cooling solution. Were the M5 MacBook Pro to exist in a vacuum, it's something I could easily recommend, but it doesn't so I would look at the aforementioned alternatives first before handing over your money on this one.

I recently purchased a MacBook from Best Buy, and the whole experience was smooth and easy. The staff was helpful and answered all my questions without rushing me. The product was available in store, and the pickup process was quick—I was in and out in just a few minutes. The MacBook came in perfect condition, sealed and exactly as described. I really appreciated how simple Best Buy makes the buying process, from checking availability online to picking it up the same day. So far, the laptop has been working flawlessly. Overall, great experience and I’ll definitely keep buying my electronics from Best Buy.

Coming from a PC build with an RTX 4090 and AMD Ryzen 9 9800X3D, I dont expect a laptop to impress me. The MacBook Pro M5 actually did. I’ve owned an M4 15” air and traded it in for this M5 14”. The biggest upgrade is the SSD, 3× faster than M4. The previous bottleneck on laptops has always been the SSD speeds M4 reads/writes at 2000mb vs M5 at 6000 granted its not amazing compared to what M.2 SSD’s are pushing now at 14,000 but still its a huge improvement that makes a difference

As someone who works on large-scale media projects—real estate videos, event highlights, drone footage, and heavy multi-layer edits—this 14-inch MacBook Pro with the M5 chip has been a total game-changer for my workflow. The 10-core CPU and 10-core GPU deliver incredible speed, even when juggling 4K footage, color grading, and multiple apps at the same time. What really stands out is how effortlessly it handles long editing timelines without stutter, lag, or dropped frames. Rendering times are noticeably faster, and background tasks like exporting, transcoding, or syncing files no longer slow down my entire system. The 16GB of memory paired with the 1TB SSD makes a huge difference when managing high-resolution media libraries and large project files. Everything feels instant—opening apps, transferring footage from external drives, scrubbing through videos, and jumping between Adobe Premiere Pro, Lightroom, and DaVinci Resolve. Battery life is impressive too, especially for on-the-go shoots or editing sessions away from the studio. The machine stays cool and quiet, even under demanding workloads. If you’re a content creator, editor, photographer, videographer, or anyone handling major creative projects, this MacBook Pro will absolutely streamline your editing process and elevate your output. It’s powerful, reliable, and built for professionals who need speed and consistency every single day. Highly recommend.

I recently upgraded to the 14-inch MacBook Pro, and it has been an outstanding experience so far. I use my laptop mainly for software development, online courses, and some light photo/video editing. This machine handles everything without hesitation. The performance jump compared to my older laptop is huge — apps launch instantly, compiling code is much faster, and even when I have multiple tabs, terminals, and apps open, it stays responsive. The new M-series chip is incredibly efficient; I’m genuinely surprised by how cool and quiet the laptop stays even during heavier workloads. Battery life has also been excellent. I’m consistently getting long hours of use on a single charge, and fast-charging is a lifesaver when I’m in a hurry. The display is bright and color-accurate, perfect for content consumption and creative work. The speakers are some of the best I’ve heard on a laptop of this size. Overall, the build quality feels premium, the performance is top-tier, and the experience has been smooth from day one. If you’re someone who multitasks heavily or needs a reliable laptop for both work and learning, I highly recommend this MacBook Pro. Worth every dollar!

The 2025 MacBook Pro M5 base model is insanely fast and smooth. Everything loads instantly, it runs cool, and the battery easily lasts all day. The screen is sharp, the build feels premium, and the performance jump is obvious the moment you turn it on. Buying it online from Best Buy was quick and hassle-free—easy checkout, fast shipping, and zero issues. Overall, a clean, smooth purchase and an even better machine.

I’m really impressed with my new MacBook Pro MDE14LL/A. The performance is smooth and fast, and it handles all of my work and everyday tasks without any issues. The screen is sharp, the battery life lasts all day, and the overall build quality feels solid and premium. I was also able to use a $600 trade-in credit from my 2021 MacBook Pro, which made the value even better. Definitely a great upgrade and well worth it.

I wanted to upgrade from my M1 MacBook Pro. I will be taking classes that require a lot of video editing and I create music videos for a band. Although it was really pricey, it was worth every penny. I have a relative who likes computers and they were also impressed with the features and speed. If it’s in your budget I would definitely pick one up.

So far this is the best computer I’ve ever had! Super fast. I think the upgraded storage capacity prices are ridiculous though, only reason it doesn’t get 5 stars

I absolutely love this computer! It is lightning fast and feels intuitive. I’ve completed my classes 3 weeks early with the help of this computer. Highly recommend. The battery is lasting me two days before I need to recharge and I do classes on it pretty much from 8-4 sometimes longer.

Great improvement from previous years with smart technologies

This new MacBook Pro M5 is amazing! My Podcast just got that much better! And I want to thank Best Buy for making it easy for me to order online, walk in and pickup all within 8 minutes.

Definitely love it, battery life is insane on it, audio is amazing, and screen is beutiful i definitely got a good deal buying in Black Friday

excellent performance, battery life, good enough ports for input cables ..my first macbook pro ever.. got a great black friday deal.

Impressive machine. Bigger screen not that much glare. Very responsive and smooth !! Def recommend if you have an older Mac book!!

It's worth going back to using and buying an Apple laptop. I’m so happy with this Macbook.

The processor is incredibly fast, I love its color, and it lets me do everything I need. I love it.

Excellent purchase. Came packaged perfectly. Turned on as it should have

This is very good, very useful, very efficient to do work on.