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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 167 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the laptop's price as reasonable for its quality. They appreciate its lightweight design and ample memory. The battery life is also considered satisfactory. However, some customers have expressed concerns about the keyboard's visibility due to the small key size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 167 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It was a wonderful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this price all in all I likes it it was a wonderful decision to have this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Not one issue found. Does everything I want it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent laptop for a college student..good speed and grafics

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Nice laptop for everyday user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for everyday user. Lightweight, good download speed for internet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, light weight , good for what I'm using it for and GREAT PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does everything my college student needs

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and loads of memory. Sound quality is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in store assistance, easy ordering and pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    HP Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice machine. It's power and memory is sufficiently to run all of the applications we need. You can always rely on HP to build a solid laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has all the features I need; a good product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great all around buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first HP laptop so I knew I could expect a reliable computer purchase. What I received was so much more! Great speed, graphics, and a wonderfully designed shell....highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loving my new laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an awesome price!! I'd been in search for a new laptop for a couple a months and this had all the specs I wanted to support my iPhone/iTunes. This laptop is easy to set up and use.

    I would recommend this to a friend
  • Cons mentioned:
    Misleading specs

    Rated 1 out of 5 stars

    Laptop GOOD.. Best Buy not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I need to use this avenue to express my disappointment with BEST BUY. I bought this laptop based o n the fact that the BB specs said "Wireless AC" My research shows that Wireless AC will connect to my modem/router by either 2.4 or 5 g.. This laptop will not connect via 5g. The wireless adapter is 802.11n. After 35 mins with GEEK squad.. they explained that I am wrong and even though the BB soecs are not clear., it's my problem. I didn't want to exchange the PC or return it. Just wanted them to supply a $20 adapter to make the machine perform they way it's supposed to. NO HELP. I like the laptop but BEST BUY, not so much. They have lost a customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my HP all-in-one. Very happy with the fast delivery from Bestbuy.com! This laptop has great features, fast, plenty of memory, good looking exterior. Great deal !!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for effordable price for my kid. This is a good laptop for a middle school kid for good price and configuration is good enough to use until high school.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much money for a slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I read the product description I decided to buy it based on high numbers of RAM and ... But it was SO slow to start the windows. I would sit in front of the laptop for 15 minuets just to get it going! Each page would take 5-15 minuets to upload. So, I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home or a student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up after reading the reviews and for the price I didn't see a better laptop honestly. It has the new I5, hdmi output, DVD drive and fast USB ports. Speakers sound clear also . Not to mention it also has the 10 key on the board like a regular keyboard which is very handy. It also feels very sturdy . This is going to be a great laptop for my son going to college next month.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great notebook for the price. Was delivered quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I'm very satisfied. The only drawback is I didn't realize to look for one where the keys light up. But that's my fault.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal when you compare price and offered computer quality and performances

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using up a lot of precious data downloading the current Windows 10, the keyboard would not work. More precious data spent online with tech support, to no avail. Returned computer to Best Buy - even the geek squad could not get the keyboard to work.

    No, I would not recommend this to a friend
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